Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Robust Toolset, Easily Customizable, Amazing Support"

What do you like best about Impartner PRM? One of Impartner's greatest benefits is its ease of use. Without the need for any coding, we can quickly craft partner experiences with dynamic segmentation and automation - this not only saves us significant time, but allows us to better tailor our PRM for the unique aspects of each partnership, ultimately resulting in increased partner engagement. Impartner's great product is only overshadowed by the fantastic support from our CSM, Matthew. He's ...

"Synching impartner with salesforce"

What do you like best about Impartner PRM? It is great having an advocate like Justin James that we can work with to align our impartner experience with the partner portal and salesforce What do you dislike about Impartner PRM? sometimes the alignment between impartner and salesforce can be a bit clunky and require manual data entry to synch What problems is Impartner PRM solving and how is that benefiting you? ability to link partner contacts with users and import deal registrations ...

"Amazing solution with even better team"

What do you like best about Impartner PRM? Impartner PRM is the gold standard of cloud-based software. Not only are you able to utilize this for any partner program but it allows you to custom integrate with all your existing solutions. The flexibility here is really what sells the solution but, the Impartner team is what keeps us coming back. Working with Matthew has been a dream. Without him, we wouldn't have made near the amount of progress we have overall. What do you dislike about ...

"Impartner portal"

What do you like best about Impartner PRM? The platform is pretty easy to use. The account management/start-up process has been excellent. Matt Hutchings has been great to work with and is helping us get our partner portal looking and organized to align with our reseller strategy. He and the team are also helping us outline a short, medium and long-term strategy with goals to help us get there. What do you dislike about Impartner PRM? I don't have enough time with the platform to know what ...

"Easy to maintain and capable to support Japanese"

What do you like best about Impartner PRM? It's an easy tool to maintain assets and information. We've been looking for a platform which provides good information to our business partners and is easy to maintain and capable to support Japanese. It meets our expectations. What do you dislike about Impartner PRM? I want to control contents and design more by country and region. I want to put Japanese office contact and hide some parts on the top page, but it cannot be done only for particular ...

"Great PRM tool to scale up your business"

What do you like best about Impartner PRM? The tool is easy to learn and pick up. With the extensive help of the Implementation Project Manager, we were able to use the tools sufficiently and launch the portal in a record time. What do you dislike about Impartner PRM? We do encounter some minor bugs here and there when rolling the portal out but the fix was fast and did not impact much on the user experience What problems is Impartner PRM solving and how is that benefiting you? We need to ...

"Full Featured, Easy to Implement PRM"

What do you like best about Impartner PRM? We completed our impartner implementation in ~4 weeks and found the platform and the team very easy to work with and intuitive for our internal users as well as for partners. Within the first month we had 37 partner users login to the portal, 18 new partner applications, and over 20 deal registrations. Your implementation team was great to work with and Impartner PRM is meeting our needs. What do you dislike about Impartner PRM? Certain ...

"Easy to use with nice end user interface/experience."

What do you like best about Impartner PRM? Account managers and support teams! Excellent support/service with Matthew, Justin and Shannon - who I directly work with. What do you dislike about Impartner PRM? Content library and lack of flexibility. Recommendations to others considering Impartner PRM: Great option for Partner Portal! What problems is Impartner PRM solving and how is that benefiting you? Nice user interface for our channel partners globally

"Best in class"

What do you like best about Impartner PRM? The best parts of Impartner is the seamless sync between Salesforce and Impartner. Users were able to get a whitelabel easy process while the tool did the work all the work needed for the sales teams. Additionally, the customer support from sales to the CSRs was top tier and the reason we opted to choose Impartner over SFDC Communities. What do you dislike about Impartner PRM? No major dislikes. This is really a product that you make your own ...

"Updated Review: The platform gets in the way of itself"

What do you like best about Impartner PRM? Impartner has a direct to Salesforce synchronization that can help move data directly between environments. This sync works well and moves quickly for the objects you connect. This sync was released a couple of years ago and added tremendous value for the last implementation I managed, eliminating extensive Apex coding required at the initial implementation. I'm on my second implementation and still find this sync powerful - with more effort, it ...