Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Impartner's features add value to our channel partners & help us track engagement internally."

What do you like best about Impartner PRM? Impartner's module enhancements like news-on-demand, social-on-demand, partner locator, and asset cobranding add real value to our channel partnerships. Plus, the implementation teams we work with are fantastic. I can't say enough about the support we have received from Martin Wratten, Eva Gillespie-Larsen, and Mike Kirby. What do you dislike about Impartner PRM? I wish Impartner had the ability to (1) accept SCORM files for the ability to host ...

"Love Impartner"

What do you like best about Impartner PRM? The user interface seems to be easy to navigate and very user-friendly. What do you dislike about Impartner PRM? None that I have seen this far in working with the Impartner Software. What problems is Impartner PRM solving and how is that benefiting you? Helping to create a channel for our partners to register deals and seamlessly flow into salesforce.

"Channel Sales Manager"

What do you like best about Impartner PRM? Ease of implementation and speedy delivery. What do you dislike about Impartner PRM? There are no easy go to guides for common practices. Training is boring and should be more straightforward. Videos are not useful, and they are too long. its a bit clunky at times, but it gets the job done. What problems is Impartner PRM solving and how is that benefiting you? Partner registration, deal registration, lead distribution to partners, data are partners

"Great internal support team to help manage complex setup"

What do you like best about Impartner PRM? The internal support team to help correct our setup. We originally worked with a 3rd party for our implementation and ran into lots of issues. When we raised them with Impartner their internal team got right on it. Matthew Hutchings our CSM set us up on calls with anyone we needed and took all of our issues & requests seriously. Jessica Schindewolf was assigned as our Project Manager. She was fantastic in her communication and knowledge of the ...

"Impartner PRM has been an amazing tool for my partners and I. It is very user-friendly!"

What do you like best about Impartner PRM? How simple it is to find my companies safety products. It's a total game changer compared to other strategies we've used before. What do you dislike about Impartner PRM? There's nothing I can say that I dislike about the portal. It has met all of my needs and makes my job easier each day. What problems is Impartner PRM solving and how is that benefiting you? For me personally, Impartner PRM solves the problem of cluttered information and data. With ...

"Intuitive UX/UI"

What do you like best about Impartner PRM? Impartner continues to facilitate our solution, tech and sales partner ecosystem with ease while also providing strong support from their account and support teams. What do you dislike about Impartner PRM? The more flexibility and ease of discoverability within the admin portal, the better. Additionally, would be great to be able to have flexibility on the design of the page (CSS) rather than us hosting it ourselves. What problems is Impartner PRM ...

"Impartner Platform & Support"

What do you like best about Impartner PRM? I just started working with Impartner and our Customer Success Manager, Matthew Hutchings, is readily available to us whenever we need him. Whether it is a 15-minute call about a minor technical issue or an hour-long call to explain the different features of our platform, he is always willing and able to take the time and make sure we are good to go. Recently we had a meeting with him and he was able to thoroughly break down our usage of the ...

"Matthew Hutchings"

What do you like best about Impartner PRM? Very comprehensive approach to PRM. Matthew has been the first contact since Brad Carpenter to follow up on his action items. Much appreciated! What do you dislike about Impartner PRM? Difficulty every time we need to make a customization - even it is minor. What problems is Impartner PRM solving and how is that benefiting you? Contact self-service that will work in concert with our internal updates.

"Excellent customer service and great reactivity from Matthew Hutchins."

What do you like best about Impartner PRM? Easy to use & easy to navigate interface What do you dislike about Impartner PRM? my password & my username weren't working Recommendations to others considering Impartner PRM: ease of use and great to navigate interface What problems is Impartner PRM solving and how is that benefiting you? Having access to the admin view as well as the ability to manage my partners is a definite plus for me. It enables to have a global overview on how are things ...

"Partnership exemplified"

What do you like best about Impartner PRM? Justin was constantly focused on helping to propell us toward success. Any trouble or question, he was there with an answer that day or the next meeting. What do you dislike about Impartner PRM? It felt pressuring to review new services that were not attune to our needs What problems is Impartner PRM solving and how is that benefiting you? Ourweb needs for small customer