Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Could be better"

What do you like best about Impartner PRM? The ability to integrate through website and partner portal What do you dislike about Impartner PRM? The UX can be better, website is a bit slow loading and not very user friendly What problems is Impartner PRM solving and how is that benefiting you? Gather all the information from partners joining our program

"Impartner PRM"

What do you like best about Impartner PRM? From my limited experience with Impartner, it's been able to do a lot of the things we look for. From an admin perspective, it is easy to use and intuitive. CRM sync works as expected. What do you dislike about Impartner PRM? Because I have not gotten a chance to use CRM a lot, there are many functionalities that I'm not aware of. I have no dislikes at the moment. I look forward to learning more about the platform and all of its capabilities. What ...

"Comprehensive PRM Platform"

What do you like best about Impartner PRM? Impartner helps maintain and organize all of our partners, and streamlines processes for my team. Additionally, we have a stellar account team including Scott Jager, Matt Hutchings and Gautam Gudaganatti. What do you dislike about Impartner PRM? Sometimes it's inconvenient to rely on a third party team if something doesn't go as expected. This is mitigated by having a great customer success manager (Matt Hutchings) who is extremely responsive and ...

"Accelerating partners worldwide"

What do you like best about Impartner PRM? People, presence,and professionalism. Their ability to connect the dots and the relationships. What do you dislike about Impartner PRM? I haven't found one yet. But if pressed, I would say the ability to scale quickly enough to address the massive growth in the channel ecosystem. What problems is Impartner PRM solving and how is that benefiting you? Access to Microsoft centric engagements while providing a valuable, sticky solution for a select ...

"Robust Partner Software but more customer guidance needed"

What do you like best about Impartner PRM? Impartner is the first tool we used for partner management - we are on the PX version which is very easily customizable and onboarding was relatively straightforward. The workflows and journeys are easy to build. Compared to competitors, this allowed for our sales reps to stay within the same process in our CRM and easy deal registration through our website and partner portal. What do you dislike about Impartner PRM? The biggest issues for us have ...

"Good customer success team"

What do you like best about Impartner PRM? I regularly work with Matthew Hutchings, as he is our Customer Success Manager. He is always super knowledgeable and helpful. What I like most about the software is the ability to take MDF requests and easily add all collateral for our partners to gather on a self-serve basis. What do you dislike about Impartner PRM? Most things are not intutive. Workflows do not have many options. Most edits on the PRM require a ticket and extra charge. What ...

"Good company level engagement and support"

What do you like best about Impartner PRM? It's a powerful tool that's easy for a partner/ channel ops person to use. The automation and integration into Salesforce make us more productive and knowledgeable about our business. Also, the people at Impartner make a huge difference too. Many companies say they will help and support you. Impartner and it's employees actually do as they seek out ways to engage with us and ensure things are working. What do you dislike about Impartner PRM? A fair ...

"Impartner review"

What do you like best about Impartner PRM? It's ease of use and configuring. I enjoy the crm sync function so we can view data moving back and forth from salesforce. Which in this case is great because we have dirty data that we don't want importing to the portal What do you dislike about Impartner PRM? Challenges with implementation and integrations as well as some customization hinderences that make self What problems is Impartner PRM solving and how is that benefiting you? Self ...

"Used impartner at multiple companies"

What do you like best about Impartner PRM? A good balance between customization and core functionality. Robust ecosystem of builders to create custom dashboards and engaging experiences. What do you dislike about Impartner PRM? The asset library UI is a bit outdated, could be more like a Netflix or Disney streaming service interface, etc. What problems is Impartner PRM solving and how is that benefiting you? Engaging with customers by integrating with multiple systems, particularly ...

"Distributor point of view"

What do you like best about Impartner PRM? Their staff. Very friendly and willing to help. What do you dislike about Impartner PRM? Trying to understand the alliance partner relationships and how all of those overlap What problems is Impartner PRM solving and how is that benefiting you? Helping our vendors become much more organized and channel ready