Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Impartner accelerates partner revenue"

What do you like best about Impartner PRM? Impartner supports the partner journey from critical on-boarding through retention and enrichment. What do you dislike about Impartner PRM? The only thing I dislike is waiting for the innovations they are bringing to the channel ecosystem What problems is Impartner PRM solving and how is that benefiting you? Bringing all the assets and processes together on a highly integrated platform

"Great customer and partner experience"

What do you like best about Impartner PRM? User-friendly interface - both on the customer and partner side, tight integration with Salesforce, and just generally a great group of people to work with. What do you dislike about Impartner PRM? Honestly, there are some things that we'd love to have a little more user-control over, as opposed to creating tickets. But even there, the support team has always helped us out, so it's just a minor nit. What problems is Impartner PRM solving and how is ...

"Impartner"

What do you like best about Impartner PRM? Our excellent relationship with the Impartner Support Team. Reed Fruehan, Customer Success Manager, is awesome! He's always responisive, has great problem solving skills and if he can't figure it out he directs me to someone who can. The ticketing support team is great! Many thanks to Hannah, Jared, and Chad!! Daan, Emile, Eric have been supportive helping us setup and promote TCMA and Google! What do you dislike about Impartner PRM? I would like ...

"Solid, extensible PRM and portal solution"

What do you like best about Impartner PRM? Tight integration with Salesforce; segmentation for content and access; stable company What do you dislike about Impartner PRM? Lots of great add-on modules (that aren't all included by default) Recommendations to others considering Impartner PRM: Be sure to understand the capabilities of all the modules, both in full and in base functionality. Some of the greatest features are add-on's but are what really make the overall solution great - make ...

"A solid and engaging platform"

What do you like best about Impartner PRM? The way that we can engage with Partners across all levels of the partner journey. That we can quickly make new content available to our users and that we can connect the platform to other services we provide. What do you dislike about Impartner PRM? The editabilty of the platform, that it uses an older version of cms editor which means that some functionality that is standard in websites isn't available to us. What problems is Impartner PRM ...

"A solid and engaging platform"

What do you like best about Impartner PRM? The way that we can engage with Partners across all levels of the partner journey. That we can quickly make new content available to our users and that we can connect the platform to other services we provide. What do you dislike about Impartner PRM? The editabilty of the platform, that it uses an older version of cms editor which means that some functionality that is standard in websites isn't available to us. What problems is Impartner PRM ...

"Great!"

What do you like best about Impartner PRM? PRM is an incredibly powerful tool to streamline both the onboarding and ongoing management of our Channel partners. Automation is key for us, so this is one of the key benefits for sure. What do you dislike about Impartner PRM? There are some aspects of the tool which often need to be custom built to fit in with your unique channel program. These features often end up requiring Impartner's help to change in future, but their team are extremely ...

"Great!"

What do you like best about Impartner PRM? PRM is an incredibly powerful tool to streamline both the onboarding and ongoing management of our Channel partners. Automation is key for us, so this is one of the key benefits for sure. What do you dislike about Impartner PRM? There are some aspects of the tool which often need to be custom built to fit in with your unique channel program. These features often end up requiring Impartner's help to change in future, but their team are extremely ...

"Amazing partner support"

What do you like best about Impartner PRM? We can customize to our partner's needs. Segmentation really helps our different partner levels. What do you dislike about Impartner PRM? We don't dislike anything. We don't use the metrics dashboard but because we have a different software that provides us value. What problems is Impartner PRM solving and how is that benefiting you? We are helping small partners who have historically emailed and pushed deals and info to us through email and ...

"A cool tool with lots of features"

What do you like best about Impartner PRM? Once you have studied the tutorials and lessons, it is very intuitive and easy to create a portal for your partners. I also like the fact that we can have multiple phases with functionality roll out to our users. What do you dislike about Impartner PRM? I would wish we had more options to align the look and feel to our company standards. I believe previous versions had more options. What problems is Impartner PRM solving and how is that benefiting ...