imBee

Best customer communication software ever!

I use imBee for customer relationship management, especially in handling requests from different sales channels, including Instagram, Facebook, WhatsApp, Line and WeChat. The software helped me a lot in speeding up the ticket resolution process. In the past, it took me at least 3 hours on average in the morning to send out similar greeting messages to customers on various platforms. Now, with the quick reply (FAQ) and chatbot functions, it only takes me around 30 minutes.And it does ...