iLobby Reviews in April 2025: User Ratings, Pros & Cons

"Great Product, Great Service"

What do you like best about iLobby? The customer support is amazing; during the setup process, we had plenty of questions/issues and always got a reply within hours to resolve the issue. I can't say how that compares to their competitors, as they are our first foray into visitor management software, but you'd be hard-pressed to get that kind of response time with any company. What do you dislike about iLobby? Customization would probably be its only weakness. Our company has very specific ...

"iLobby is a great way to have visitor/contractor management"

What do you like best about iLobby? The best part of utilizing iLobby is that it is simple and easy to use. Set up doesn't take long. it is simple to use so that even those that are not computer savvy will still have a simple time at accesing what needs to be accessed. Contractors and visitors all have an easy time and the document control and management of iLobby allows places like us that are food grade to verify that everyone understands the requirements before stepping foot into ...

"Easy and Simple"

What do you like best about iLobby? It's so easy to set up, it's so easy to implement, it's so easy to get customer service, it's so easy to make updates. Everything about the iLobby experience is easy. What do you dislike about iLobby? I can't think of any downsides, but occasionally I wish it had a decision-tree level organization as we have lots of documents for visitors to sign depending on their role. What problems is iLobby solving and how is that benefiting you? iLobby is helping to ...

"Great visitor control device"

What do you like best about iLobby? ILobby is taking images of visitors entering facility. Easy to identify, easy to contact employees who got visitors coming. Nothing like that on the market I have heard of. What do you dislike about iLobby? We experienced difficulties with the printer. Still not able to print visitor badges. We will need to contact iLobby for help, haven't done so as it wasn't priority why we implemented this tool. What problems is iLobby solving and how is that ...

"My Friend iLobby"

What do you like best about iLobby? I like that I do not have to try to read someone handwriting, I like the safety aspect of the system, that you can setup visitors a head of the visits and the alerts that it has when it comes to emergencies What do you dislike about iLobby? There is not too much that I do not dislike, but the one thing I wish it was a larger ipad or that it switch them out every year for an updated model. Also, the returning visitors do not show up and that frustrates ...