iGMS Reviews in January 2025: User Ratings, Pros & Cons

Good tool, abysmal customer service.

Overall the tool is good but there is a permanent synch issue between VRBO and IGMS for which we have opened countless tickets without any long term fix. Short term fix is mostly user driven. Customer service is there but is lacklustre and as much as the customer service representatives are polite and I assume try their best to help, the escalation process is not working and you never feel like anyone picked up your request at the Management level. This is also one of the rare vendors that ...

IGMS has made it much easier to manage…

IGMS has made it much easier to manage all our properties. There are teething problems but the team is so responsive. Happy to grow with them.

Best choice in Property Management

IGMS system is useful in managing multiple properties so you can message guests from one platform, managing cleaners and having a multi calendar to see what is happening in next week/month. Additionally customer service is first class. When I have not understood how to work something on IGMS or make what I want happen, IGMS staff are always very helpful in explaining over the chat function. They give clear answers with screenshots if necessary. If they don't know something, they say, and ...

IGMS is a great property management…

IGMS is a great property management tool for a smaller Airbnb host. It's features are very intuitive and easy to understand. I highly recommend.

A great value for money

I have been using igms software for a few months, and I am very satisfied overall. Its interface might not be the most user-friendly compared to other similar software, but it works perfectly, and it was the cheapest option for me (I only have one listing). TLDR I'd say: - Upsides: affordability and integrations. - Downsides: interface and lack of updated android app.

If you like double-bookings

If you like double-bookings, this is the software for you. This software is UNRELIABLE. Some bookings appear, others don't. Support is trash, they accuse you and then send you to an amateursitic Webinar. It has a lady speaking with such a thick hispanic accent that it is actually impossible to understand. A total waste of time

handy tool for managing your short-term rentals

It is a handy tool for managing your short-term rentals. I have been using this software for 3 months, while synchronized with dynamic pricing tools, and this has saved me countless hours on availability management and calendar synching across short-term rental platforms (Airbnb, Booking, VRBO). Written by Philip Mann

Terrible support only passing bugs

I tried to integrate my iGMS against my vrbo, received an error saying to contact their support which I did several times. Each time their response is that there is no fault n their end, contact vrbo to have it sorted. By the way, I contacted vrbo and iGMS is NOT even on their integration list they provide to me. Anyone interested in commencing a class action regarding the false advertisement?

Very high value for the price

Very good price for a very very complete software. The best of all: how easy and quick is to talk with customer service if you have to solve any issues.

"I Love Systems"

What do you like best about iGMS (formerly AirGMS)? IGMS has made the process move a lot smoother and easier. Having everything in one place and being able to manage it all under one umbrella has made my life easier. Added bonus to connecting the users to a platform for getting units cleaned. I’m happy with the service provided.