IdeaScale Reviews in March 2025: User Ratings, Pros & Cons

"IdeaScale helps give your community a voice in the process"

What do you like best about IdeaScale? IdeaScale makes it incredibly simple to get feedback from your community and stakeholders. Once you have your question(s) in place and an engaged team to thoughtfully evaluate the submissions, you have all of the makings of an impactful change in your organization.

"Interesting Platform for Democratization of Opinion"

What do you like best about IdeaScale? The ease of collecting opinions is the best aspect, not the opinions themselves necessarily. What do you dislike about IdeaScale?

The app is easy to use and the customer support is excellent

PROS: I am highly impressed with IdeaScale. The website is easy to design, the app is simple to use, and new members can join quickly. The vendor’s customer and IT support teams are top notch and the agents provide friendly and helpful assistance at all times of the day and night. Our support reps became our partners and helped us implement and use the CRM software successfully. Plus, the vendor keeps upgrading the product to continuously improve the user experience. I highly recommend ...

"Customer friendly ideation and collaboration platform"

What do you like best about IdeaScale? Its easy to customize to fit the requirements of the organization. Ideascale constantly improves and introduces new features often based on customer input and insights. The Ideascale organization are extremely helpful and eager to crack potential problems and complex cases.

"Excellent platform. Really great service."

What do you like best about IdeaScale? Flexibility and customization options paired with incredibly knowledgeable staff What do you dislike about IdeaScale?

"Professional platform to use for your idea generation, evaluation and selection."

What do you like best about IdeaScale? Usefull design with flexibility to configure the process in such a way that it matches our specific needs. Great, on the spot help of support staff.

"Professional platform to use for your idea generation, evaluation and selection."

What do you like best about IdeaScale? Usefull design with flexibility to configure the process in such a way that it matches our specific needs. Great, on the spot help of support staff.

Outstanding platform for conducting crowdsourcing challenges

PROS: We reviewed other crowdsourcing challenge solutions and even thought of developing our own, but finally settled on IdeaScale for the Fix California Challenge. We received hundreds of ideas privately and through the online solution as well as thousands of comments and votes. We encouraged all comers to contribute their ideas and were impressed by the quality and quantity of suggestions received. The IdeaScale team worked closely with us to make the project a success. They also listened ...

Outstanding platform for conducting crowdsourcing challenges

PROS: We reviewed other crowdsourcing challenge solutions and even thought of developing our own, but finally settled on IdeaScale for the Fix California Challenge. We received hundreds of ideas privately and through the online solution as well as thousands of comments and votes. We encouraged all comers to contribute their ideas and were impressed by the quality and quantity of suggestions received. The IdeaScale team worked closely with us to make the project a success. They also listened ...

"has helped us simplify a large number of tasks and processes within our company"

What do you like best about IdeaScale? Its ease of use turns out to be something quite useful when wanting to carry out my research and analysis in a fairly simple way, the fact that everything is quite easy to configure and start turns out to be quite useful when wanting to take the steps initials with this system, the customer service team is quite quick when responding to any problem or doubt that may arise during the use of our application, the reliability and security that the system ...