ID.me Reviews in April 2025: User Ratings, Pros & Cons

"Feels good to give back"

What do you like best about ID.me? I like that we can support those who support us by offering discounts on products that would be useful in the field for first responders. Without this service we would be unable to fulfill this need of ours. What do you dislike about ID.me? The pricing to use this service has gone up significantly this year without warning. Since we are loyal to our first responders as customers, we feel obligated to eat the additional cost. What problems is ID.me solving ...

"ID.me’s team has been an incredible asset to our platform at FundtheFirst.com!"

What do you like best about ID.me? Their response time is second to none and with our ever evolving platform, it is incredible to work with such a responsive team! What do you dislike about ID.me? I do not have any downsides to express with ID.me. What problems is ID.me solving and how is that benefiting you? We are bringing verification to the crowdfunding industry that caters to those who serve. Without ID.me's trusted service, we would not be where we are today!

"Easy to implement and great partner"

What do you like best about ID.me? The ID.me team is very responsive, and the integration is quick and easy on shopify. What do you dislike about ID.me? Inability to customize groups (i.e. aestheticians, etc) What problems is ID.me solving and how is that benefiting you? ID.me allowed us to offer special discounts to specific groups, which was particularly helpful during the pandemic to offer a discount to frontline workers.

"Works Great for Verification and Discounts"

What do you like best about ID.me? What I like best about the ID.me platform is that it is a pretty easy integration. Getting customer groups through the verification process is a pretty simple task. Another thing I like about ID.me is that they offer such a wide variety of groups to be verified. What do you dislike about ID.me? What I dislike about the ID.me platform is the ease of use. We have two separate portals for dev and for analytics. If there were a way to merge information on one ...

"Helping Us Support Audiences We Care About"

What do you like best about ID.me? ID.Me makes it easy for us to provide discounts and offers to segments/groups that our company cares about and wants to support, at scale. It also helps make for a better user experience for the customer with easy verification and eliminating the need for codes/manual changes, which is always a plus. What do you dislike about ID.me? I do wish that the product allowed our offers to be more dynamic and scheduled in advance. At the moment, if we want to ...

"ID.me has not only a smart solution for businesses but also a great team to work with."

What do you like best about ID.me? The team is very efficient and responsive. Recently we moved in-house managed verification process for a group and I was happy ID.me was taking it over and supporting me in the transition fast. What do you dislike about ID.me? Sometimes there are disconnections between POC on the ID.me side - I wish there is a dedicated contact who could take care of partnership and media exposure consultations. What problems is ID.me solving and how is that benefiting ...

"Outstanding Instant Verification Vendor"

What do you like best about ID.me? I head up DTC for a baby products company and we wanted to give back to communities that give so much like first responders, nurses and the military. We looked at several different instant verification services but were the most impressed with ID.me. And our decision has turned out great. They have a Shopify plug-in so it was easy to set-up, they are always available if we have questions or concerns and most importantly it's working seamless on our site! I ...

"ID.me Review"

What do you like best about ID.me? Their account team is very responsive and helpful. We've been working with ID.me for a few years now and have seen positive sales from this partnership. What do you dislike about ID.me? No current downsides, ID.me is a great company to work with. What problems is ID.me solving and how is that benefiting you? We use ID.me to provide rewards for military and healthcare professionals. Easy for customers to see the ID.me widget at checkout and verify their ...

"It's pretty decent"

What do you like best about ID.me? Discounts for veterans. And the discounts for Healthcare workers given current state What do you dislike about ID.me? Website is slow going from one web page back to the home page of id.me. having to go back and forth is cumbersome. What problems is ID.me solving and how is that benefiting you? Not having any problems currently. That a lot of places offer discounts.

"ID.me is really #1 at what they do!"

What do you like best about ID.me? My smartphone and pc with webcam. The instructions. I appreciate, that, if required there are options to submit other verifying documentation to prove identity. More professional than the others. What do you dislike about ID.me? No, all the systems work properly including the referee option. Their entire system works very well. Although it would cost more, they should allow video verification from the start. What problems is ID.me solving and how is that ...