Icertis Contract Management Reviews in April 2025: User Ratings, Pros & Cons

Contract software

What do you like best? I ejnoyed the managing tasks & notification features. What do you dislike? Sometimes have to hunt to find the correct function. What business problems are you solving with the product? What benefits have you realized? Supplier contracts, it's great to have it all in one spot.

HIghly configurable tool backed by a strong support team that can integrate via open API

What do you like best? The flexibility to configure to meet our business needs on both the sell side and buy side & ability to integrate to our operational systems. What do you dislike? With the highly configurable nature of the product, the great flexibility also introduces some complexities, particularly when making configuration changes after the system is live and populated with contract data. Recommendations to others considering the product Be thoughtful in timing of finalizing ...

User Friendly

What do you like best? The easiness to work with this tool. The dashboard is pretty straight forward and on top of that the help link is extremely detailed. When I was first learning to use the tool, the help button gave me detailed information on everything I needed. What do you dislike? No complaints so far and I only heard great things from the rest of the team. What business problems are you solving with the product? What benefits have you realized? Contract management is much more ...

Icertis for software licensing contracts

What do you like best? We use Icertis to manage contracts worldwide for our high volume software licensing programs. We chose Icertis due to their ability to support our requirements out of the box. Our contracting model presents many possible variations based on customer geography, industry, and other attributes. Icertis enabled us to dynamically handle these variations in a performant and reliable way. Support along the way was excellent and Icertis is built on Azure which enabled the ...

ICM - best product

What do you like best? Configuration, Flexibility, Potential for customization, better than competitions' products What do you dislike? Icertis forces you to rethink your workflows. Recommendations to others considering the product This is the best product I have used so far. What business problems are you solving with the product? What benefits have you realized? - Improve processing SLA - prior to Icertis, we did not have a defined process for handling our SLAs - We have also ...

A really good software

What do you like best? Icertis has a design that really makes you want to work, the dashboard and the storage capacitiesare really nice too. It is also very easy to update contracts and track changes and updates. What do you dislike? For me there is almost nothing that causes me problems in this software... In my company I am not the only one to work with and none of us has any problem... Recommendations to others considering the product Nothing.. Do not hesitate to work with this ...

My Personnal thoughts

What do you like best? Since i use this product it make me save a lot of time that's why i really appreciate it, the automated process also is very useful and the app wich auto fill the informations for receipts thats a really nice feature ! What do you dislike? The only thing i d'ont really like is when you have a transaction problem it take a certain time t because its not automatic Recommendations to others considering the product Really good i'll do my best to share and spread your ...

Good Software

What do you like best? The storage capabilities and the customer service is really polite and helpful What do you dislike? Only admins can upload templates and length to configure. Recommendations to others considering the product Really helpfulf and usefull What business problems are you solving with the product? What benefits have you realized? Global solution for all my business.

Logistics Contracts

What do you like best? Very easy to update contracts and track changes and updates. Also, it knows what I can update and what legal needs to review What do you dislike? Set up for Logistics can be difficult when the platform is focused on the main business. What business problems are you solving with the product? What benefits have you realized? Global visibility and single source location

Good for our needs

What do you like best? I like the centralized nature and ease at which we can create agreements. The integration with DocuSign is a key component that is seamless. What do you dislike? I dislike the fact that to accurately account for all contract terms on third party paper you have to essentially create a new document in their system filling out all of the applicable terms. I wish, and I think it's coming, that one could just upload a third party document and the system recognizes the ...