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IBM Watson Assistant - Bot Platforms Software

IBM Watson Assistant Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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IBM Watson Assistant Reviews & Ratings

4.4

Very Good

Based on 468 ratings & 30 reviews

Rating Distribution

Excellent

(30)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 30

BF

Beatriz F

09/13/23

5 out of 5

"Enriquecedor, conhecer a ferramenta me possibilitou diversos insights para melhoria nos processos."

What do you like best about IBM watsonx Assistant? O RPA é uma ferramenta excelente, que nos possibilitaria automatizar processos manuais que hoje consome muito tempo dos colaboradores. What do you dislike about IBM watsonx Assistant? Sinceramente, não percebi nada que não fosse útil. What problems is IBM watsonx Assistant solving and how is that benefiting you? O RPA facilitaria nosso processo de arquivo (no caso do departamento de RH), onde a quantidade de documentos para arquivar é muito ...

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RA

Ragh A

08/31/23

5 out of 5

"Unlock the potential of AI with IBM Watson"

What do you like best about IBM watsonx Assistant? As the User of IBM watsonx i found it's ability to create and deploy chatbot and virtual assistants very easily and fastly. It allows business to provide automated customer support and engagement which can improve customer user experience and increase the business value. What do you dislike about IBM watsonx Assistant? As the user of this tool, The initial learning curve associated with configuring fine tune AI Models will be little bit ...

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PG

Puneet G

08/28/23

5 out of 5

"Best chatbot maker in industry"

What do you like best about IBM watsonx Assistant? I have been contacted few of the players in the industry but as far as I know they have been the best. Really liked the service and product. Thumps up from my end. What do you dislike about IBM watsonx Assistant? Initially it took some time to get used to it, but once it was understood it was quite good. Demo video can be bit more illustrative it will make the process smooth. What problems is IBM watsonx Assistant solving and how is that ...

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AU

Anonymous User

08/28/23

4.5 out of 5

"Tricky at first - But best in market"

What do you like best about IBM watsonx Assistant? Once you're familiar with the user interface, it's pretty easy to create chatbots and voice assistants. The AI has less and less errors towards user asks and definitely aced our expectations. What do you dislike about IBM watsonx Assistant? For beginners it might be slightly tricky to understand, but the drag and drop functions makes it easy. The accuracy is commendable but there are still slight scope of improvements in terms if repeated ...

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RA

Ragh A

08/28/23

4.5 out of 5

"Making chatbot easy with IBM Watson"

What do you like best about IBM watsonx Assistant? Chatbot is one of important elements in our business and in earlier days we were struggling with the same but with IBM most of our issues are resolved and now we can focus on our core areas. What do you dislike about IBM watsonx Assistant? There is scope of improvement in terms of user guide , they can elaborate the steps which is mentioned. Apart from that its quite good and user friendly. Hoping for better user guide. What problems is IBM ...

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RA

Ragh A

08/28/23

4.5 out of 5

"Making chatbot easy with IBM Watson"

What do you like best about IBM watsonx Assistant? Chatbot is one of important elements in our business and in earlier days we were struggling with the same but with IBM most of our issues are resolved and now we can focus on our core areas. What do you dislike about IBM watsonx Assistant? There is scope of improvement in terms of user guide , they can elaborate the steps which is mentioned. Apart from that its quite good and user friendly. Hoping for better user guide. What problems is IBM ...

Read more

AU

Anonymous User

08/28/23

4.5 out of 5

"Tricky at first - But best in market"

What do you like best about IBM watsonx Assistant? Once you're familiar with the user interface, it's pretty easy to create chatbots and voice assistants. The AI has less and less errors towards user asks and definitely aced our expectations. What do you dislike about IBM watsonx Assistant? For beginners it might be slightly tricky to understand, but the drag and drop functions makes it easy. The accuracy is commendable but there are still slight scope of improvements in terms if repeated ...

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SG

Snehal G

08/23/23

5 out of 5

"IBM Watson Assistant is the good AI based tool to create chatbot as per the requirement"

What do you like best about IBM watsonx Assistant? It is very easy to use tool. We can create chatbots as per our requirement. Has multiple templates available. Easy to plugin with other applications like wordpress etc What do you dislike about IBM watsonx Assistant? I did not find any negative points while using this application. What problems is IBM watsonx Assistant solving and how is that benefiting you? It provides easy UI, multiple templates are available. We can create our own ...

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AU

Anonymous User

08/11/23

4.5 out of 5

"It was a remarkable experience. I enjoyed it"

What do you like best about IBM watsonx Assistant? I like the way it works. It provides latest news and information about everything. I'm very much satisfied with the product. Against competitors it has to potential to be in top market. What do you dislike about IBM watsonx Assistant? No, I didn't find anything like that. Everything is fine. Solution can go offline mode as well. It will be better if user is provided with scrap websites it has searched. What problems is IBM watsonx Assistant ...

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AU

Anonymous User

08/11/23

4.5 out of 5

"It was a remarkable experience. I enjoyed it"

What do you like best about IBM watsonx Assistant? I like the way it works. It provides latest news and information about everything. I'm very much satisfied with the product. Against competitors it has to potential to be in top market. What do you dislike about IBM watsonx Assistant? No, I didn't find anything like that. Everything is fine. Solution can go offline mode as well. It will be better if user is provided with scrap websites it has searched. What problems is IBM watsonx Assistant ...

Read more