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IBM Watson Assistant Reviews in February 2025: User Ratings, Pros & Cons

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4.4

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IBM Watson Assistant Reviews & Ratings

4.4

Very Good

Based on 468 ratings & 30 reviews

Rating Distribution

Excellent

(30)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 30

AU

Anonymous User

11/21/23

4.5 out of 5

"Atende as necessidades atuais dos projetos da cia"

What do you like best about IBM watsonx Assistant? Potencial de evolução e atualização dos serviços IBM What do you dislike about IBM watsonx Assistant? Dificuldade em encontrar conteúdos de ensinio e melhoria contínua em português What problems is IBM watsonx Assistant solving and how is that benefiting you? Proporciona ao cliente um atendimento informacional e com auto serviços, além do telefone e app.

MJ

Marcos J

11/21/23

4.5 out of 5

"The future"

What do you like best about IBM watsonx Assistant? Exceptional Assistant as long as used with Generative AI (LLM) It is possible to mix the original models with the generative AI models (foundational models) What do you dislike about IBM watsonx Assistant? The tool is very well made. There are few things I don't like. Maybe the learning method is a bit long What problems is IBM watsonx Assistant solving and how is that benefiting you? The most frequent challenge we encounter are clients who ...

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AU

Anonymous User

11/21/23

4.5 out of 5

"Atende as necessidades atuais dos projetos da cia"

What do you like best about IBM watsonx Assistant? Potencial de evolução e atualização dos serviços IBM What do you dislike about IBM watsonx Assistant? Dificuldade em encontrar conteúdos de ensinio e melhoria contínua em português What problems is IBM watsonx Assistant solving and how is that benefiting you? Proporciona ao cliente um atendimento informacional e com auto serviços, além do telefone e app.

MJ

Marcos J

11/21/23

4.5 out of 5

"The future"

What do you like best about IBM watsonx Assistant? Exceptional Assistant as long as used with Generative AI (LLM) It is possible to mix the original models with the generative AI models (foundational models) What do you dislike about IBM watsonx Assistant? The tool is very well made. There are few things I don't like. Maybe the learning method is a bit long What problems is IBM watsonx Assistant solving and how is that benefiting you? The most frequent challenge we encounter are clients who ...

Read more

RP

Rajat P

11/02/23

4.5 out of 5

"Dyanamic Integration of technology Advancement with practibility"

What do you like best about IBM watsonx Assistant? The best thing about IBM Watsonx Assistant is that the model Trains on more than 10 million Interactions which has given it the capability to replicate near human interaction. This has led to a ROI in nearly 6 Months. What do you dislike about IBM watsonx Assistant? Price Is still on the steeper side which may lead to convincing a lot of senior management people and get approvals What problems is IBM watsonx Assistant solving and how is ...

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RP

Rajat P

11/02/23

4.5 out of 5

"Dyanamic Integration of technology Advancement with practibility"

What do you like best about IBM watsonx Assistant? The best thing about IBM Watsonx Assistant is that the model Trains on more than 10 million Interactions which has given it the capability to replicate near human interaction. This has led to a ROI in nearly 6 Months. What do you dislike about IBM watsonx Assistant? Price Is still on the steeper side which may lead to convincing a lot of senior management people and get approvals What problems is IBM watsonx Assistant solving and how is ...

Read more

AU

Anonymous User

10/09/23

5 out of 5

"Automação de processos"

What do you like best about IBM watsonx Assistant? A ferramentaé muito intuitiva, não sendo necessário ter muita experiência em automação de processos. What do you dislike about IBM watsonx Assistant? Faltam detalhes específicos na documentação disponibilizada pela IBM. What problems is IBM watsonx Assistant solving and how is that benefiting you? Temos um grande planejamento em implantação de automações para clientes internos e externos. A inteligência artificial, é uma ferramenta poderosa ...

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AK

Adriano K

10/06/23

5 out of 5

"Muito Util e Responsivo"

What do you like best about IBM watsonx Assistant? Agilidade para concluir tarefas e facilidade de uso da interface What do you dislike about IBM watsonx Assistant? Alguns problemas de implementação e integração What problems is IBM watsonx Assistant solving and how is that benefiting you? Aceleração de integração e complemento de tarefas diárias

AU

Anonymous User

10/02/23

5 out of 5

"Utilizo a ferramenta diariamente, é bastante didática e de fácil aprendizagem."

What do you like best about IBM watsonx Assistant? Possibilidade de integrar com outros sistemas. What do you dislike about IBM watsonx Assistant? Nada a declarar, a ferramenta é bem prática. What problems is IBM watsonx Assistant solving and how is that benefiting you? Chat de primeiro contato com cliente para identificar o assunto abordado e direcionar para a pessoa responsável.

JF

José Feliciano dos Santos Júnior J

09/14/23

5 out of 5

"INOVAÇÃO"

What do you like best about IBM watsonx Assistant? Inovação e presteza / atenção de seus colaboradores para com os clientes What do you dislike about IBM watsonx Assistant? Nada a declarar, não foi dito nada que não foi útil. What problems is IBM watsonx Assistant solving and how is that benefiting you? automatização em processos e facilitar nossa comunicação para com os colaboradores