Streamline your service desk with intelligent asset management.
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IBM Control Desk offers custom pricing plan
IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its versatility, seamlessly unifying IT service management with robust control features, optimizing asset management and maximizing return on investment. Users appreciate its ...Read more
Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness.
Great customer service with a supportive team that aids in a smooth onboarding process.
Provides mind-blowing management tools, making work easier and optimizing asset utilization.
Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement.
Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.
Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.
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Showing 11-15 out of 15
AK
Abdullah K
09/27/22
"Thats a old school ITSM tool"
What do you like best about IBM Control Desk? I dont want to use it again dont like it What do you dislike about IBM Control Desk?
AU
Anonymous User
06/25/22
"Review for IBM Control Desk"
What do you like best about IBM Control Desk? It is really user friendly. User feedback and interaction is pretty well. What do you dislike about IBM Control Desk?
LM
Lorenzoロレンツォ M
10/11/20
"Control desk but it is Cloud based."
What do you like best about IBM Control Desk? As the name suggest, it is a control desk tool but it is cloud based, which means you can control it from any device and from anywhere. That makes it different from all other control desk tools. It provides automated service management, and best service desk capabilities. It does not matter where you are or on which device you are, you can utilize it fully and can enjoy efficient service desk for handling service requests and managing ...
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AS
Arthur S
04/19/15
"It was a pleasure to work with the product"
What do you like best about IBM Control Desk? The IT Infrastructure Library (ITIL)-compliant software is accessible through mobile devices and integrates with social media and development tools. It helps reduce cost for my business since it has optimized asset lifecycle management.
TH
Terrance H
04/13/15
"IBM Smart Cloud Control Desk review"
What do you like best about IBM Control Desk? What I enjoy about the program coming from an IT infrastructure standpoint is that the service request management gives you users an efficient service desk for handling service requests and managing incidents.
