iATS Payments Reviews in April 2025: User Ratings, Pros & Cons

"Excellent service for Non profits - Free i refer to my clients"

What do you like best about iATS Payments? Easy setup - stress free application. Very intuitive for coders. Clean process on install and use. What do you dislike about iATS Payments? Difficult to use on facebook and other social media platforms. Nice if they had more templates and other step - by step instructions and. Support is usually a phone call away however sometimes a bit challenging if you need help right away. What problems is iATS Payments solving and how is that benefiting ...

"Easy, no strings attached, processing"

What do you like best about iATS Payments? No commitment, low fees, useable forms service, friendly prompt customer service. What do you dislike about iATS Payments? Slowish ACH transfers but not much to complain about at all! What problems is iATS Payments solving and how is that benefiting you? Avoiding PayPal, processing entry data and payments in one form.

"Quick Set Up, Very Affordable Processing"

What do you like best about iATS Payments? iATS payment support is always quick to answer, good phone support, extremely cost effective payment processing is great! What do you dislike about iATS Payments? I have recommended iATS to other nonprofit leaders, only once did the group have a tough time getting their paperwork set up. There was an issue receiving emails from iATS for a few months that I think they are aware of. What problems is iATS Payments solving and how is that benefiting ...

"Quick Set Up, Very Affordable Processing"

What do you like best about iATS Payments? iATS payment support is always quick to answer, good phone support, extremely cost effective payment processing is great! What do you dislike about iATS Payments? I have recommended iATS to other nonprofit leaders, only once did the group have a tough time getting their paperwork set up. There was an issue receiving emails from iATS for a few months that I think they are aware of. What problems is iATS Payments solving and how is that benefiting ...

"Thankful for finding out about iATS Payments"

What do you like best about iATS Payments? We are so thankful that we have connected with iATS for our donation processing. It is great to have a Canadian company that we can depend. We are also thankful for the lower processing fees. What do you dislike about iATS Payments? We have nothing that we dislike at this point. What problems is iATS Payments solving and how is that benefiting you? We are receiving donations and have the ability to have our CRM automatically enter the information

"Cost effective credit card processing for nonprofits"

What do you like best about iATS Payments? Low cost, good customer service, aura forms are useful, easy reconciliation What do you dislike about iATS Payments? >compatibility limited - doesn't work with certain event management software, etc. >no way for recurring donor to change CC information without calling us. >no form-specific reports available - where do i see comments made? how can i track form-specific payments? >aura form is useful but clunky - could use improvements. What problems ...

"Cost effective credit card processing for nonprofits"

What do you like best about iATS Payments? Low cost, good customer service, aura forms are useful, easy reconciliation What do you dislike about iATS Payments? >compatibility limited - doesn't work with certain event management software, etc. >no way for recurring donor to change CC information without calling us. >no form-specific reports available - where do i see comments made? how can i track form-specific payments? >aura form is useful but clunky - could use improvements. What problems ...

"Thankful for finding out about iATS Payments"

What do you like best about iATS Payments? We are so thankful that we have connected with iATS for our donation processing. It is great to have a Canadian company that we can depend. We are also thankful for the lower processing fees. What do you dislike about iATS Payments? We have nothing that we dislike at this point. What problems is iATS Payments solving and how is that benefiting you? We are receiving donations and have the ability to have our CRM automatically enter the information

"Great customer service....but you have to know some stuff...."

What do you like best about iATS Payments? Customer service. Also like the reports What do you dislike about iATS Payments? When it works it works great but it has broken on us in the past. It may be an issue with another application upgrading versions. But the iATS team always helps us find the problem Recommendations to others considering iATS Payments: Maks sure you know a bit about Salesforce and how it all connects together What problems is iATS Payments solving and how is that ...

"Overall very good, but technical development/enhancement is extremely slow."

What do you like best about iATS Payments? Integration with SalesForce. A la carte payment processing inside SalesForce is quick and easy. Customer support is pretty quick to respond and usually has a solution for a problem. We rarely have an issue logging into the system so its uptime is very good. What do you dislike about iATS Payments? We've been trying to get an Aura form that is not so regimented to collect payment information securely for what seems like years since our payments are ...