iATS Payments Reviews in April 2025: User Ratings, Pros & Cons

"I have been using iATS for over a year and it is working very well for our organization"

What do you like best about iATS Payments? It works with our membership site provider. we can use it for our US members and Canadian members What do you dislike about iATS Payments? the reporting is not as easy to use as I would like. not very intuitive What problems is iATS Payments solving and how is that benefiting you? Being able to have a US payment system and a Canadian payment system

"Manager, Finance and Administration"

What do you like best about iATS Payments? Easy to use and transfer of $ is quick. Support is good. What do you dislike about iATS Payments? On occasion there have been processing issues that IATS did not notify us about. What problems is iATS Payments solving and how is that benefiting you? IATS is integratable with our donor database (Raiser's Edge).

"Overall, a good experience"

What do you like best about iATS Payments? The program is very web-friendly, works well for our events, gives online payment option which reduces the amount of cash we have to handle during events. What do you dislike about iATS Payments? We have found that the reports are a little difficult to use. Need different reports to tie back all charges and fees. What problems is iATS Payments solving and how is that benefiting you? We have begun using online and in-person combinations for our ...

"Overall, a good experience"

What do you like best about iATS Payments? The program is very web-friendly, works well for our events, gives online payment option which reduces the amount of cash we have to handle during events. What do you dislike about iATS Payments? We have found that the reports are a little difficult to use. Need different reports to tie back all charges and fees. What problems is iATS Payments solving and how is that benefiting you? We have begun using online and in-person combinations for our ...

"Best payment processor for CiviCRM"

What do you like best about iATS Payments? I've been using and recommending iATS to nonprofits as I work on their websites using either CiviCRM for memberships or Drupal Commerce for sales. It's simple to set up, more cost effective for nonprofits and charities and the support is excellent. The CiviCRM integration is very well supported by both iATS and the community members who maintain it. iATS is also very supportive of the CiviCRM community. What do you dislike about iATS Payments? The ...

"Easy to access and use"

What do you like best about iATS Payments? IATS is easy to access and use. We benefit from the merchant for so many year. What do you dislike about iATS Payments? IATS needs to add more payment method. Report improve Recommendations to others considering iATS Payments: No What problems is iATS Payments solving and how is that benefiting you? For Canadian user to use LO platform, we cannot use checking account on donation forms. After talking to IATS team, we made it work. Let donor have ...

"Easy to access and use"

What do you like best about iATS Payments? IATS is easy to access and use. We benefit from the merchant for so many year. What do you dislike about iATS Payments? IATS needs to add more payment method. Report improve Recommendations to others considering iATS Payments: No What problems is iATS Payments solving and how is that benefiting you? For Canadian user to use LO platform, we cannot use checking account on donation forms. After talking to IATS team, we made it work. Let donor have ...

"Easy to use."

What do you like best about iATS Payments? Payment processing is clear and efficient. What do you dislike about iATS Payments? I do wish the verification process was easier. Recommendations to others considering iATS Payments: This service works great with OneCause. What problems is iATS Payments solving and how is that benefiting you? Processing our event registration.

"Excellent payment processor and great customer support."

What do you like best about iATS Payments? It integrates well with our CRM - CiviCRM. What do you dislike about iATS Payments? Running reports is not especially intuitive. Recommendations to others considering iATS Payments: Consider how it integrates with your database. What problems is iATS Payments solving and how is that benefiting you? It's a straightforward way to receive donations securely. This makes it easy for donors to support our work.

"Online donation process made simple"

What do you like best about iATS Payments? Customer service is outstanding; any time we had questions regarding setup, reports, or other issues, they always handled promptly What do you dislike about iATS Payments? This is an easy platform to use, I don't dislike anything Recommendations to others considering iATS Payments: This is a great platform with lower fees than Paypal and Qgive, our previous donation platforms What problems is iATS Payments solving and how is that benefiting ...