iATS Payments

"Great customer service"

What do you like best about iATS Payments? Very responsive customer service as well as excellent rates. What do you dislike about iATS Payments? A few times our monthly reports were not timely. But this has been addressed. What problems is iATS Payments solving and how is that benefiting you? We had been with a larger payment processor that suddenly cancelled our contract with limited notice. iATS stepped in and got us set up quickly for a better price. As a boutique company they are more ...

"Easy to use and makes processing payments and refunds simple."

What do you like best about iATS Payments? Being able to issue refunds quickly and efficiently. What do you dislike about iATS Payments? I wish the transaction IDs matched what was in our system. Our system shows them as longer. Also wish the search for a transaction was longer than 6 months. What problems is iATS Payments solving and how is that benefiting you? We have been able to issues refunds very quickly for cancelled classes due to Covid-19.

"iATS Payments provided us with exactly the service we needed as a non-profit running CiviCRM"

What do you like best about iATS Payments? Ease of use of the iATS extension for CiviCRM, when it comes to our userbase signing up for events and/or sending contributions is what really enabled us to grow as an organization. What do you dislike about iATS Payments? Well, the Refund button on the administrative interface needs a confirm prompt, as I have accidentally refunded the wrong person at least once, having checkmarked the wrong row.. I would suggest a prompt saying "you are about to ...

"Excellent Easy and Effortless"

What do you like best about iATS Payments? It works without a lot of calls, changes, and interruptions What do you dislike about iATS Payments? That I could not enroll another organization, a church, for online giving because we were not registered in Canada??? What problems is iATS Payments solving and how is that benefiting you? Payment and receipts are happing without any effort since the original setup.

"Easy to use online payment partner with good support"

What do you like best about iATS Payments? iATS allowed us to easily create a web-based online payment option on our website. As a non-profit we want to make it easy for our supporters to give online. We now offer options to give both using credit cards and "electronic checks" (ACH payments). Supporters can also donate once or set up a recurring donation. Additionally, I can easily create custom pages as needed with only a few minutes. iATS support has always been helpful and friendly and, ...

"Easy to use and always accurate"

What do you like best about iATS Payments? iATS has a great portal and easy to use reports. What do you dislike about iATS Payments? The refund process is not hard, but not intuitive. I always have to look up how to do it,. What problems is iATS Payments solving and how is that benefiting you? We get disbursements each day (instead of 4 times a month with our previous processor). The percentage is very competitive saving us hard dollars.

"User Friendly, Great Choice for Small Nonprofits"

What do you like best about iATS Payments? This product is very easy to use, very easily customized, and customer service is ALWAYS helpful! What do you dislike about iATS Payments? Currently, the system doesn't talk to Salesforce as efficiently as possible. Recommendations to others considering iATS Payments: Do not be afraid to work with customer service to ensure you are getting the most out of your system. There are so many ways to use iATS, and it is so important to ensure you are ...

"iATS Does it All"

What do you like best about iATS Payments? iATS work well with our BidPal solution and we wouldn't have it any other way. What do you dislike about iATS Payments? Nothing, the software works perfectly. Recommendations to others considering iATS Payments: If you don't plan on using year around make sure to make your account dormant when not in use to save money. What problems is iATS Payments solving and how is that benefiting you? Raising funds for our organization.

"Ease of use on this product is paramount "

What do you like best about iATS Payments? It’s easy use and helps support our operations. It helps to solve issues we have as a not for profit company What do you dislike about iATS Payments? Nothing it’s a great platform and we use it extensively What problems is iATS Payments solving and how is that benefiting you? It’s easy use helps us research all donations made through credit cards

"Awesome service"

What do you like best about iATS Payments? They are always so good at providing support and the service is top notch. What do you dislike about iATS Payments? I don't think that there is anything that I can say that is negative. Recommendations to others considering iATS Payments: Really easy to use Aura form and support is great. Works as gateway for other platforms as well. What problems is iATS Payments solving and how is that benefiting you? The ability to design my own forms and ...