iATS Payments Reviews in April 2025: User Ratings, Pros & Cons

"Only Non-Profits"

What do you like best about iATS Payments? As advertised, there are no surprises ever. Made for our world.Given us the ability to take online payments and donations. Decreased the amount of manual processing. What do you dislike about iATS Payments? No option for donors to elect to cover the transaction fees. Difficult to set up a recurring donation What problems is iATS Payments solving and how is that benefiting you? Working with someone in the industry that only works with the not for ...

"Only Non-Profits"

What do you like best about iATS Payments? As advertised, there are no surprises ever. Made for our world.Given us the ability to take online payments and donations. Decreased the amount of manual processing. What do you dislike about iATS Payments? No option for donors to elect to cover the transaction fees. Difficult to set up a recurring donation What problems is iATS Payments solving and how is that benefiting you? Working with someone in the industry that only works with the not for ...

"Very cost effective solution for online donations"

What do you like best about iATS Payments? As a small nonprofit, we switched to iATS because a significant % of our donation dollars were previously going to high processing fees. We looked at many options, and iATS was the most cost-effective option for our online donation volume. What do you dislike about iATS Payments? iATS provides reports on excel spreadsheets. An interactive dashboard, well-formatted email notifications with all the donor information, and nicer-looking formatted ...

"HFHVV Review"

What do you like best about iATS Payments? We use IATS for our annual Carpenters' Ball Gala. We have enjoyed working with the IATS staff that is on-site during our event. They are very helpful and knowledgeable about the IATS Payments processing. What do you dislike about iATS Payments? There have sometimes been human errors entered after the event that we have to fix manually, but overall not much to dislike. The Payments portal can be difficult to navigate at first, but once you know how ...

"Customer Service and Effective Communication Beyond Reproach"

What do you like best about iATS Payments? We are a non-profit school and the iATS Customer Service understands this difference. Their interface is simple and easy to use. Detailed information is readily accessible regarding the donations and individual transactions. Tech support is also very responsive and their communication regarding outages or updates is outstanding. The few times I have had to contact iATS, I was able to a real live person! All of the techs have been highly competent ...

"Great choice for low cost donation processing"

What do you like best about iATS Payments? They offer low-cost donation processing including ACH transactions that only cost $0.26 per transaction. What do you dislike about iATS Payments? They do not offer a donor portal for donors to be able to sign in and adjust their own donation or contact information. What problems is iATS Payments solving and how is that benefiting you? They offer an integration package that works with Salesforce.

"Excellent Service and Very Efficient Service"

What do you like best about iATS Payments? I like how it seamlessly integrates with our donation platforms. What do you dislike about iATS Payments? There is nothing to dislike about IATS payments. What problems is iATS Payments solving and how is that benefiting you? It is saving us time dealing with multiple providers. It also has great fraud protection.

"iATS review"

What do you like best about iATS Payments? i like that it is very user friendly for us What do you dislike about iATS Payments? i don't really have any areas that I dislike What problems is iATS Payments solving and how is that benefiting you? it allows us to receive donations in a simple platform

"Manager, Finance and Administration"

What do you like best about iATS Payments? Easy to use and transfer of $ is quick. Support is good. What do you dislike about iATS Payments? On occasion there have been processing issues that IATS did not notify us about. What problems is iATS Payments solving and how is that benefiting you? IATS is integratable with our donor database (Raiser's Edge).

"I have been using iATS for over a year and it is working very well for our organization"

What do you like best about iATS Payments? It works with our membership site provider. we can use it for our US members and Canadian members What do you dislike about iATS Payments? the reporting is not as easy to use as I would like. not very intuitive What problems is iATS Payments solving and how is that benefiting you? Being able to have a US payment system and a Canadian payment system