iATS Payments Reviews in April 2025: User Ratings, Pros & Cons

"The Ease of using iATS Payments"

What do you like best about iATS Payments? The website is very user friendly. Their statements are easy to read. Payment processing is very simple. Easy to set up your account. I haven't looked into that. What do you dislike about iATS Payments? No complaints. I haven't had any issues with it. I am pleased with the payment process. I don't have any ideas for improvement. I can navigate through the website just fine. What problems is iATS Payments solving and how is that benefiting you? Our ...

"IATS doesn't process high-volume batches - constant time outs between IATS and PaySafe"

What do you like best about iATS Payments? Refund process. Reports are easy. Back-end is user-friendly. The self-service features are good. Lot of options is great but don't always working well. Downloading the journals is easy. Multiple accounts is good. What do you dislike about iATS Payments? Customer service support to handle investigations is not consistent. Investigations often yield unclear/incomplete information. We cannot trust the info we are provided at face value - we have to ...

"IATS is a Great Company"

What do you like best about iATS Payments? The detailed reports make it much easier to add new clients and to allocate donations. What do you dislike about iATS Payments? It takes about 3 days for payments to reach our bank account. Other companies transfer it to our account the next day. What problems is iATS Payments solving and how is that benefiting you? As a non-profit, we try to avoid paying high fees. The fee structure with iATS is very reasonable.

"Solid"

What do you like best about iATS Payments? They do a great job communicating and are typically responsive to questions and issues. What do you dislike about iATS Payments? Occasionally they may have issues processing funds, and it might take some digging to figure out what happened. They are usually helpful in finding the issue. What problems is iATS Payments solving and how is that benefiting you? Getting funds deposited quickly with accurate reports.

"Helpful customer service"

What do you like best about iATS Payments? Reports are useful in reconciliation process. What do you dislike about iATS Payments? There was a time that I needed to login to two different portals to get all of the information I needed to reconcile with bank account, but that has been remedied and now there is nothing I dislike. What problems is iATS Payments solving and how is that benefiting you? Collecting payments for our events and registrations is a smooth process for our patrons and ...

"iats payment"

What do you like best about iATS Payments? We have had no issues with the payments with iats. Every month we are able to reconcile them to the payments that are received with the bank. in this sense it is no different with our competitors. What do you dislike about iATS Payments? REporting could be made easier for our finance team. Generateing detailed transaction reports that agree to the transferred funds would be wonderful. generating them in excel would be great. What problems is iATS ...

"Using IATS with Salesforce Lightning"

What do you like best about iATS Payments? User friendly, good canned reporting, web based, able to tie to bank deposits easily. What do you dislike about iATS Payments? Returns don't contain detail information. What problems is iATS Payments solving and how is that benefiting you? reporting donations

"Learning curve is a little high."

What do you like best about iATS Payments? One of the main things that I like about iATS Payment is that they primary exist to help no-profits with accepting donations and payments. Being a non-profit, i found this to be very beneficial to our needs. What do you dislike about iATS Payments? One of the main things that we did dot like is the setup process. When creating a button for your page, the steps are not as intuitive as some other applications. Recommendations to others considering ...

"Learning curve is a little high."

What do you like best about iATS Payments? One of the main things that I like about iATS Payment is that they primary exist to help no-profits with accepting donations and payments. Being a non-profit, i found this to be very beneficial to our needs. What do you dislike about iATS Payments? One of the main things that we did dot like is the setup process. When creating a button for your page, the steps are not as intuitive as some other applications. Recommendations to others considering ...

"Reporting and search function could be better"

What do you like best about iATS Payments? We love the fact the fees are low and no monthly subscription fees. Also the funds get transferred to our bank account very quickly. What do you dislike about iATS Payments? The user interface is not intuitive and it's hard to find transactions from the reports. What problems is iATS Payments solving and how is that benefiting you? We are collecting membership subscription and event fees online and it's connected to our NeonCRM.