iATS Payments Reviews in April 2025: User Ratings, Pros & Cons

"Excellent, quick service every time and they always answers questions timely and completely."

What do you like best about iATS Payments? Ease of use and nearly automated service. Quickly respond to questions and problem resolution. Super efficient processing. Sufficient reporting is available to ease the reconciliation process. What do you dislike about iATS Payments? Really have no complaints about iATS services. They integrate well with our other systems. Appreciate their attention to detail in all their services. What problems is iATS Payments solving and how is that benefiting ...

"Needs to have better reporting available"

What do you like best about iATS Payments? Works with my CRM and website. Have few errors. What do you dislike about iATS Payments? The reports and how payments are taken off the money going into my account (donations) making it harder for reconcillaton. What problems is iATS Payments solving and how is that benefiting you? Our donors can donate online through our wesbite.

"The best credit card payment processor & gateway for nonprofits"

What do you like best about iATS Payments? iATS specializes in servicing the nonprofit sector; the interface is simple, straight-forward; customer service is only a phone call away, and very responsive. What do you dislike about iATS Payments? Transactions are processed immediately; there is no option to "authorize and hold." And there are occasional erroneous Fraud Alert error codes - all resolvable. What problems is iATS Payments solving and how is that benefiting you? Online credit card ...

"Great Service"

What do you like best about iATS Payments? The software is easy to use and the service has been great. The cost of transactions is also a plus! What do you dislike about iATS Payments? I'm not sure if it connects directly with Network for Good software, that would be great. What problems is iATS Payments solving and how is that benefiting you? We can collect donations and admission donations to our nonprofit organization's events. I can hand an Ipad to a volunteer and they can easily ...

"A great option for organizations that seek los transactions costs."

What do you like best about iATS Payments? Quick support, quick onboarding and cheap transactions costs. What do you dislike about iATS Payments? That the dashboard is not so "optimized" or modern. What problems is iATS Payments solving and how is that benefiting you? Keeping the costs of international transactions low and easy the integrations with CiviCRM (wordpress) system

"Convenient Payment Connector for Nonprofits, etc."

What do you like best about iATS Payments? I enjoy that iATS has detailed instructions for setup on their website, including references to integrating the payment connector with other form options. It is streamlined and their guidance is effective and informative. What do you dislike about iATS Payments? It can be a little bit tricky to set up! However, it works smoothly and their customer service is quick to respond. I have appreciated every response I have received from their support ...

"Knows what they are doing."

What do you like best about iATS Payments? Great recurring payment option and integration with salesforce. What do you dislike about iATS Payments? Donation page could be a little more editable. What problems is iATS Payments solving and how is that benefiting you? Donation payments and integration into salesforce

"quick and easy set up"

What do you like best about iATS Payments? It is really easy to transition to IATS payments. Their set up fees are minimal and it's very fast. If you have recurring donors, they work with you to transition the credit card information and set it up seamlessly in their system. What do you dislike about iATS Payments? If you have any issues that are more difficult, it's really hard to get an answer from IATS. I know that they are working on the issue, but periodic updates would be really ...

"Easy payment processor for NPOs"

What do you like best about iATS Payments? Easy to set up in Salesforce and auto-generated website forms to put on our website. What do you dislike about iATS Payments? The backend website is a bit outdated and hard to navigate. What problems is iATS Payments solving and how is that benefiting you? Being able to quickly take online donations was a necessity during the pandemic and iATS helped greatly with this goal.

"The Ease of using iATS Payments"

What do you like best about iATS Payments? The website is very user friendly. Their statements are easy to read. Payment processing is very simple. Easy to set up your account. I haven't looked into that. What do you dislike about iATS Payments? No complaints. I haven't had any issues with it. I am pleased with the payment process. I don't have any ideas for improvement. I can navigate through the website just fine. What problems is iATS Payments solving and how is that benefiting you? Our ...