iATS Payments Reviews in May 2025: User Ratings, Pros & Cons

"Iats Reports"

What do you like best about iATS Payments? I wouldn't say there is anything I like best. I don't love the product and would look for alternatives just because of the reporting. What do you dislike about iATS Payments? Reports are very cumbersome to run. We use many merchants for various events that we are running at a any given time and the iAts reporting is the least friendly of any that we use. Recommendations to others considering iATS Payments: consider the reporting that you need. What ...

"Okay"

What do you like best about iATS Payments? Friendly customer service........................................................ What do you dislike about iATS Payments? 1. Payment processing through so many different processors has resulted in inefficient and inconsistent reporting. 2. Aura forms are very old fashioned and they cannot be customized enough to match modern websites. Recommendations to others considering iATS Payments: If you are looking for any customization of donation forms, ...

"It has been pleasant"

What do you like best about iATS Payments? The ability to see when my transaction post to my account. What do you dislike about iATS Payments? Website is the most user friendly, it takes a while to get the data I need sometime. What problems is iATS Payments solving and how is that benefiting you? Credit Card Transaction posting and bank reconciliations

"Iats Reports"

What do you like best about iATS Payments? I wouldn't say there is anything I like best. I don't love the product and would look for alternatives just because of the reporting. What do you dislike about iATS Payments? Reports are very cumbersome to run. We use many merchants for various events that we are running at a any given time and the iAts reporting is the least friendly of any that we use. Recommendations to others considering iATS Payments: consider the reporting that you need. What ...

"Okay"

What do you like best about iATS Payments? Friendly customer service........................................................ What do you dislike about iATS Payments? 1. Payment processing through so many different processors has resulted in inefficient and inconsistent reporting. 2. Aura forms are very old fashioned and they cannot be customized enough to match modern websites. Recommendations to others considering iATS Payments: If you are looking for any customization of donation forms, ...

"Customer Service"

What do you like best about iATS Payments? Each time I have an issue or a concern, the iATS CS team is willing to go the extra mile to help me resolve it. I have even had to opportunity to work with the same CS reps on multiple occasions. Each time has been a pleasure What do you dislike about iATS Payments? There is nothing I dislike about iATS. Funny that this is a required text field. What problems is iATS Payments solving and how is that benefiting you? iATS was able to allow us to cut ...

"Solid application!"

What do you like best about iATS Payments? Ease of use, native Salesforce functionality and overall easy to track payments. What do you dislike about iATS Payments? Nothing that i can really think of off the top What problems is iATS Payments solving and how is that benefiting you? Online payment processing

"Easy to Use for Receiving Payments"

What do you like best about iATS Payments? I really like the reports feature - easy to search for dates needed What do you dislike about iATS Payments? Don't like that sometimes the reports show incorrect amounts - amounts for wrong dates will show up on previous dates Recommendations to others considering iATS Payments: This is a good option for those who need an online payment vendor. The reporting feature is easy to use, and has some customizing options. The customer service is a little ...

"Very Good"

What do you like best about iATS Payments? Great leadership team. Fabulous staff - especially at customer care and marketing. What do you dislike about iATS Payments? Have Limited exposure to the leading edge. What problems is iATS Payments solving and how is that benefiting you? by phone with questions

"Great Support and Customer Service"

What do you like best about iATS Payments? iATS has a great Customer Care team, they are always polite and efficient and there is rarely a wait time to speak with a human being. iATS integrates well with Salesforce. What do you dislike about iATS Payments? There is a learning curve and I've found myself calling their Customer Care enough times that I know many of their representatives by name. Recommendations to others considering iATS Payments: Would recommend. What problems is iATS ...