HungerRush Reviews in January 2025: User Ratings, Pros & Cons

"Pleased and excited about the changes and improvements coming with the brand."

What do you like best about HungerRush? The personal touch the CSM's provide when dealing with concerns. What do you dislike about HungerRush? The speed of changes within the software and hardware. What problems is HungerRush solving and how is that benefiting you? Delivery methods of orders.

"HungerRush System Excellence"

What do you like best about HungerRush? HungerRush has great customer service & fits our franchisee's needs. They are so personable & professional & go out of their way to handle issues needing attention. Their 24/7 Customer support is exceptional! What do you dislike about HungerRush? None. Very happy with it and understand that service times vary due to volume of calls. What problems is HungerRush solving and how is that benefiting you? Software & billing issues.

"HungerRush has been a smooth transition from our old POS System."

What do you like best about HungerRush? The overall system use has given us the opportunity to house all of the main components of a POS system into one place. The customer retention through the marketing 360 program is already having an impact in our stores. What do you dislike about HungerRush? No complaint so far. All of the on-site technicians have been knowledgable, helpful and have been great to work with when installing a new location. What problems is HungerRush solving and how is ...

"Many changes in the last few years- next few changes look to be great additions"

What do you like best about HungerRush? I like the consistent access to the Support team, the sleek view of the mobile and desktop app provided, the responsiveness of our Customer Success Manager (Rachel C), and the extensive reporting options the system offers. What do you dislike about HungerRush? The Inventory system is not reliable and problematic. Some issues, especially in regard to Inventory, brought to the support team can not be solved. No access to hand-held tablets that function ...

"Very Good Register System"

What do you like best about HungerRush? System actually works. Broadcasting and managing the menu online is time saving. What do you dislike about HungerRush? Monthly cost and would like to be able to develop or modify existing reports What problems is HungerRush solving and how is that benefiting you? Easy to get data from all stores when i am in one location and all of our restaurants are far away

"HungerRush has taken my independent restaurant to the next level!"

What do you like best about HungerRush? Hungerrush has been an integral part of my carry out and delivery pizza business for years. The system has everything we need and the user interface is super user friendly. The best part of HungerRush is it has given me (as an independent) to compete with the major franchises. The mobile app they custom built for my company has been a huge success. Customers love the built in rewards system and the smooth user interface. Having the mobile app took my ...

"VP of Operations"

What do you like best about HungerRush? The hands off marketing allows our operators to put the customer first by being present by still have marketing campaigns What do you dislike about HungerRush? Any challenges that we have had onboarding have been resolved by the Hunger Rush team What problems is HungerRush solving and how is that benefiting you? Marketing for our pizza shops, scheduling applications for managers

"Excellent In All That Matters"

What do you like best about HungerRush? Easy system to use. Anyone with limited tech abilities should be able to operate and manage the system. Employees with limited to zero tech abilities can take a nd manage orders. Tech support is second to none. Always there, and almost always resolves the issue on the first call. Anytime there is an issue, it is most likely due to user/human error versus an actual bug in the software. It is very close to being bullet-proof. Finally, the hardware is ...

"Feature rich product, but falls short of what was sold to us."

What do you like best about HungerRush? Ease of use. Integrated web and credit card processing. Good Technical Support team which is typically able to resolve issues first call. What do you dislike about HungerRush? Poor product team support. Issues raised as defects, limitations not addressed. No communications on changes happening to the platform. We find out as we or our customers run into issues. Virtually no hardware support after warranty - default answer is to replace you $1500 ...

"Marketing Manager"

What do you like best about HungerRush? We really like how Hunger Rush is always looking to bring in new technologies. We are looking forward to more integrations. We do enjoy the 'monthly check in meetings and the availability of our representatives. What do you dislike about HungerRush? It is disappointing when we try out new products that are advertised to be very successful with other businesses (million dollar in sales) but there are many technical issues when we use it. Also, we are ...