HubSpot Service Hub Reviews in April 2025: User Ratings, Pros & Cons

"A professional platform in its field"

What do you like best about HubSpot Service Hub? A professional platform in its field Ease of use and handling

"A super simple and clear program that makes AR a breeze."

What do you like best about HubSpot Service Hub? I love the simplicity and clearly categorized information Hubspot provides. I can find what I need quickly, including other peers' contact with companies - a must for AR.

"Best Business Organization Tool!"

What do you like best about HubSpot Service Hub? The best about HubSpot Service Hub is the fact that I can keep neatly organized all my tasks and tickets, making my workload way lighter than it was. This tool compared to it's competitors, is on another level. Little to no bugs, nor glitches. Extremely happy my company chose this service company!

"Easy to use with tons of advanced tools"

What do you like best about HubSpot Service Hub? My favorite thing about HubSpot is how well integrated the whole system is. You're never more than a click away from accessing different components of the system.

"Great organization in my day to day processes with HubSpot!"

What do you like best about HubSpot Service Hub? I love that once I get a new client, I can manage them, their contacts, training schedules, and check-ins with HubSpot. All of my emails are logged for each of my clients. This lets me know when I need to check in on them.

"Hubspot makes it easier for me to maintain customer relationships"

What do you like best about HubSpot Service Hub? The Kanban-style board makes it easier for me to assess where troubleshooting issues lie for my customers and ultimately get issues resolved in a timely manner.

"User Friendly"

What do you like best about HubSpot Service Hub? It is very user-friendly. It also allows me to get ahold of a real person if need be. What do you dislike about HubSpot Service Hub?

"As a startup founder, Hubspot put resilience into our sales process"

What do you like best about HubSpot Service Hub? We transitioned from free hubspot seats to service hub to gain access to the knowledge hub feature. With it, we are able to provide high quality standardised responses to our frequently asked questions.

"HubSpot is the office hub for all customer information"

What do you like best about HubSpot Service Hub? The ability of find info on customers fast and easy. What do you dislike about HubSpot Service Hub?

"New Hire, New Software"

What do you like best about HubSpot Service Hub? I love how clear the layout is. Everything is so easy to comprehend, making the user experience so smooth. What do you dislike about HubSpot Service Hub?