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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in April 2025: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.3

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Starts from $1,200, also offers free forever plan

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HubSpot Service Hub Reviews & Ratings

4.3

Very Good

Based on 849 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

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Showing 31-40 out of 822

DA

Dylan A

10/31/23

5 out of 5

"HubSpot is a powerful tool in tracking our service and support for our customers"

What do you like best about HubSpot Service Hub? Ease of use and quick respopnse from support staff. Lots of training and materials to make it easy to use! What do you dislike about HubSpot Service Hub?

BB

Barbara B

10/31/23

5 out of 5

"The automation is fantastic!"

What do you like best about HubSpot Service Hub? We have been using it for ticket support and sequences a lot. It saves so much time and we can easily keep track of everything. We also use surveys and have been collecting information we didn't have before.

BB

Barbara B

10/31/23

5 out of 5

"The automation is fantastic!"

What do you like best about HubSpot Service Hub? We have been using it for ticket support and sequences a lot. It saves so much time and we can easily keep track of everything. We also use surveys and have been collecting information we didn't have before.

DA

Dylan A

10/31/23

5 out of 5

"HubSpot is a powerful tool in tracking our service and support for our customers"

What do you like best about HubSpot Service Hub? Ease of use and quick respopnse from support staff. Lots of training and materials to make it easy to use! What do you dislike about HubSpot Service Hub?

ML

Marc L

10/30/23

5 out of 5

"Game Changer for the day to day operations"

What do you like best about HubSpot Service Hub? Makes it very easy for me to stay organized with my daily tasks. Very simple to navigate and the search feature makes everything quickly accessible. It has made it very easy for our support and sales teams to keep eachother up to date on both existing client accounts and new deals in the pipeline.

AU

Anonymous User

10/30/23

5 out of 5

"Amazing software with a lot of resources built-in"

What do you like best about HubSpot Service Hub? Integrates all company needs and easy way to keep track of customers for everyone to have access. What do you dislike about HubSpot Service Hub?

AU

Anonymous User

10/30/23

5 out of 5

"I don't know how any other company does it without HubSpot Service Hub!"

What do you like best about HubSpot Service Hub? The ease of use and how easy it is to teach others how to use it. What do you dislike about HubSpot Service Hub?

ND

Naiara D

10/30/23

5 out of 5

"The best CRM software that you can choose"

What do you like best about HubSpot Service Hub? It’s a powerful all-in-one business solution with hubs and tickets to control about sales, marketing, and customer service

AU

Anonymous User

10/30/23

5 out of 5

"Efficient, adapts to the needs of the company and is easy to use"

What do you like best about HubSpot Service Hub? Fast and easy to use, is tailored to the user's needs What do you dislike about HubSpot Service Hub?

ND

Naiara D

10/30/23

5 out of 5

"The best CRM software that you can choose"

What do you like best about HubSpot Service Hub? It’s a powerful all-in-one business solution with hubs and tickets to control about sales, marketing, and customer service