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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in April 2025: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.3

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Starts from $1,200, also offers free forever plan

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HubSpot Service Hub Reviews & Ratings

4.3

Very Good

Based on 849 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

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Showing 191-200 out of 822

HO

Heath O

02/16/23

5 out of 5

"HubSpot Service Hub does it all!"

What do you like best about HubSpot Service Hub? HubSpot Service Hub is an exceptional customer service management software that is easy to use and comes with a wide range of features that helps our business improve the customer service experience.

ML

Madison L

02/16/23

5 out of 5

"Customer Success Manager"

What do you like best about HubSpot Service Hub? The ability to easily send multiple reach outs to the large teams I support with ease AND with trackable insights! What do you dislike about HubSpot Service Hub?

HO

Heath O

02/16/23

5 out of 5

"HubSpot Service Hub does it all!"

What do you like best about HubSpot Service Hub? HubSpot Service Hub is an exceptional customer service management software that is easy to use and comes with a wide range of features that helps our business improve the customer service experience.

ML

Madison L

02/16/23

5 out of 5

"Customer Success Manager"

What do you like best about HubSpot Service Hub? The ability to easily send multiple reach outs to the large teams I support with ease AND with trackable insights! What do you dislike about HubSpot Service Hub?

AU

Anonymous User

01/26/23

5 out of 5

"User friendly, especially for first timers"

What do you like best about HubSpot Service Hub? I like how i can easily assign emails to my colleague What do you dislike about HubSpot Service Hub?

AU

Anonymous User

01/26/23

5 out of 5

"A game changer for new companies"

What do you like best about HubSpot Service Hub? I like how easy it is to search for a conversation and how easy it is to respond and look for the sender's information just by clicking the information option on the right side.

SG

Sherine G

01/26/23

5 out of 5

"user friendly crm"

What do you like best about HubSpot Service Hub? easy to navigate, reports are generated too, you can send sms and call What do you dislike about HubSpot Service Hub?

AU

Anonymous User

01/26/23

5 out of 5

"User friendly, especially for first timers"

What do you like best about HubSpot Service Hub? I like how i can easily assign emails to my colleague What do you dislike about HubSpot Service Hub?

SG

Sherine G

01/26/23

5 out of 5

"user friendly crm"

What do you like best about HubSpot Service Hub? easy to navigate, reports are generated too, you can send sms and call What do you dislike about HubSpot Service Hub?

AU

Anonymous User

01/26/23

5 out of 5

"A game changer for new companies"

What do you like best about HubSpot Service Hub? I like how easy it is to search for a conversation and how easy it is to respond and look for the sender's information just by clicking the information option on the right side.