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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in April 2025: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.3

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Starts from $1,200, also offers free forever plan

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HubSpot Service Hub Reviews & Ratings

4.3

Very Good

Based on 849 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

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Showing 181-190 out of 822

LC

Linda C

03/16/23

5 out of 5

"HupSpot Hero"

What do you like best about HubSpot Service Hub? I love the ability to track all tickets that come in for our support desk that includes all details needed. What do you dislike about HubSpot Service Hub?

VV

Vannessa V

03/16/23

5 out of 5

"HubSpot is Superior CRM"

What do you like best about HubSpot Service Hub? I'm impressed with how HubSpot can efficiently organize contact and company information, and it offers exceptional customization to cater to various business needs. As someone who has worked with numerous CRM platforms, I can confidently say that HubSpot is well-designed and has surpassed my expectations.

BN

Brittany N

03/16/23

5 out of 5

"Streamlined Customer Management"

What do you like best about HubSpot Service Hub? Honestly, I like how easy the HubSpot Service Hub is to use. It has helped my department cut down on unnecessary waste of time trying to get information.

AS

Alvaro S

03/16/23

5 out of 5

"Everything good, easy to use"

What do you like best about HubSpot Service Hub? That all the company can work with it and create all tasks. Moreover is posible to track who works more. What do you dislike about HubSpot Service Hub?

SH

Sarah H

03/16/23

5 out of 5

"Game changer!!"

What do you like best about HubSpot Service Hub? Hubspot makes it so easy to serve our clients well. The ticketing system and automations are so helpful. Cannot recommend it more.

SH

Simona H

03/16/23

5 out of 5

"Easiest Way To Keep Customers Organized"

What do you like best about HubSpot Service Hub? You are able to track EVERYthing in HubSpot. Phone calls, emails, chat convos, deals, and it integrates with multiple programs to make it so seamless across the board.

DN

Dana N

03/16/23

5 out of 5

"Hubspot Helps Streamline our every day business needs/"

What do you like best about HubSpot Service Hub? I love the task portion of HubSpot. It allows me to plow through my leads without having to find them. What do you dislike about HubSpot Service Hub?

AU

Anonymous User

02/20/23

5 out of 5

"Key for business success"

What do you like best about HubSpot Service Hub? Organize and connect CRM with existing CRM platforms. What do you dislike about HubSpot Service Hub?

BC

Brooks C

02/18/23

5 out of 5

"CRM and Automation Manager"

What do you like best about HubSpot Service Hub? The HubSpot Service Hub allows us to seamlessly engage and communicate with our customers in a central location. This creates a frictionless experience for our clients, which they have come to expect at Fuelled. This is all due to the power of the HubSpot Service Hub.

AO

Avery O

02/17/23

5 out of 5

"Great Software and Great Starter CRM"

What do you like best about HubSpot Service Hub? I like the flexiblity with the features on Service Hub, while I also love the If/Them branches which helps me and my team answer many questions as we can with the guest being sent to the correct team!