HubSpot Service Hub Reviews in April 2025: User Ratings, Pros & Cons

"A tremendous resource for start ups"

What do you like best about HubSpot Service Hub? The integrations within make it easy to find everything you need in one place. What do you dislike about HubSpot Service Hub?

"Everything in one place"

What do you like best about HubSpot Service Hub? Service Hub is great for having all customer support requests in one place! Team members can see each other's work and step in when needed.

"user-friendly and great customer service!"

What do you like best about HubSpot Service Hub? The platform is extremely easy to navigate and use. Hubspot customer service is always there and is super friendly and helpful!

"A Game-Changer for Small Businesses and Startups"

What do you like best about HubSpot Service Hub? As a solo founder juggling multiple responsibilities, finding the right tools to manage customer relationships and support can be a daunting task. My experience with HubSpot's Service Hub has been overwhelmingly positive, which has been an absolute game-changer for me and my business.

"HubSpot Service es una buena herramienta ,su uso incremento nuestra productividad"

What do you like best about HubSpot Service Hub? Lo que mas me gusta es que es una herramienta muy completa tenerla integrada a hub pot nos permite tener toda la información de nuestros clientes concentrada nos ayuda personalizar nuestros servicios y atencion dando un mejor seguimiento mas agil.

"It’s a great product, very helpful in service and staying organized."

What do you like best about HubSpot Service Hub? I loved the integration of tickets and being able to see my team members also viewing the different tickets. What do you dislike about HubSpot Service Hub?

"I create emails and surveys for the marketing department"

What do you like best about HubSpot Service Hub? How easy and user-friendly it is to create emails and surveys. I never had to watch tutorials to learn how to use the tools. What do you dislike about HubSpot Service Hub?

"Data sync and Knowledge Base"

What do you like best about HubSpot Service Hub? Using it to host our knowledge base and has been great so far! Makes it easy to set up. Also great compatibility with Vitally! Seems to be great for our sales team and finance team too.

"Super Easy for our Team"

What do you like best about HubSpot Service Hub? It is intuitive for our small but growing team - we value efficiency and simplicity and this provides both! What do you dislike about HubSpot Service Hub?

"User friendly"

What do you like best about HubSpot Service Hub? Easy to use and anonymous to the client. What do you dislike about HubSpot Service Hub?