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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in April 2025: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.3

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Starts from $1,200, also offers free forever plan

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HubSpot Service Hub Reviews & Ratings

4.3

Very Good

Based on 849 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

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Showing 111-120 out of 822

EH

Ellie H

05/19/23

5 out of 5

"Quick, easy, super handy!"

What do you like best about HubSpot Service Hub? The most useful thing about hubspot is the calling function. I enjoy calling customers from hubspot because it is tracked on their account meaning my colleagues can track activity between eachother.

TP

Thirumalesh P

05/19/23

5 out of 5

"I would say hubspot is a life saver when it comes to ticketing tool"

What do you like best about HubSpot Service Hub? Customization - which helps to configure the tool the way we like to use it, we aslo can define multiple departments to get through the whole ticketing process which acts more like an erp solution

VS

Vikram S

05/19/23

5 out of 5

"Best in the business"

What do you like best about HubSpot Service Hub? The best thing about the HubSpot Service Hub is the user-friendly interface; you don't need tips/tour guides to get familiar with the application.

XB

Xavier B

05/19/23

5 out of 5

"ONE OF THE BEST!!"

What do you like best about HubSpot Service Hub? The versatility of this tool is out of this world. It makes our ticketing system easy to handle, and the customization it gives is top-notch! It is incomparable to other previous tools that I've used before.

TL

Thomas L

05/19/23

5 out of 5

"Enkelt og brukervennlig"

What do you like best about HubSpot Service Hub? Alt er samlet på et sted og det er veldig enkelt å holde oversikt over kundeoppfølging. Er spesielt fornøyd med autogenererte tasks, templates, deals og aktivitetsloggføring.

AU

Anonymous User

05/19/23

5 out of 5

"Easy to Use & Very Useful"

What do you like best about HubSpot Service Hub? Everything is all in one place and access to reports is very easy. What do you dislike about HubSpot Service Hub?

LM

Lincoln M

05/19/23

5 out of 5

"Fulling , good business model for quick and processional communication"

What do you like best about HubSpot Service Hub? The ability to organize your tasks , track your progress and status

SP

Silviu P

05/19/23

5 out of 5

"Great CRM tool"

What do you like best about HubSpot Service Hub? Tickets management and automation flows. What do you dislike about HubSpot Service Hub?

LA

Lara A

05/19/23

5 out of 5

"This software helps a lot in the client bridge"

What do you like best about HubSpot Service Hub? I like everything, but especially the tool of being able to create a task and facilitating my work in all its channels What do you dislike about HubSpot Service Hub?

SC

Saurabh C

05/19/23

5 out of 5

"Experience on hubspot"

What do you like best about HubSpot Service Hub? The best part is there dashboard and analytics part, we can easy compare our team work in one click.it help us to see productivity level of every employee.