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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in April 2025: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.3

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HubSpot Service Hub Reviews & Ratings

4.3

Very Good

Based on 849 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

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Showing 91-100 out of 822

MD

Morgan D

06/28/23

5 out of 5

"Hubspot is awesome!"

What do you like best about HubSpot Service Hub? The service hub is super helpful, it allows my team to connect, assign tasks, and set deadlines for goals that we have internally.

SE

Shawnice E

06/28/23

5 out of 5

"Hubspot Makes My Job So Much Easier"

What do you like best about HubSpot Service Hub? I love being able to track the lifespan of an account from the beginning of the sales process to the current day. Viewing email correspondence between clients and various internal departments helps me research issues and get to know the client before I reach out.

AU

Anonymous User

06/28/23

5 out of 5

"Easy to use with a small growth curve"

What do you like best about HubSpot Service Hub? I like working out of a pipeline. In my role, the pipelines and the different status' really help me stay on top of my work. It's very clean and not cluttered when answering work.

AU

Anonymous User

05/25/23

5 out of 5

"Customer Success Specialist"

What do you like best about HubSpot Service Hub? Hubspot is a complete platform. i love it What do you dislike about HubSpot Service Hub?

UK

Uttam K

05/25/23

5 out of 5

"Experience as a leader for customer success"

What do you like best about HubSpot Service Hub? The ticketing service and knowledge base. My team can work together to quickly update and publish fresh articles online. Additionally, the Tickets are quite helpful.

GP

Gabriela P

05/23/23

5 out of 5

"Muy completo"

What do you like best about HubSpot Service Hub? Me gusta que el CRM, sea muy completo y este todo integrado What do you dislike about HubSpot Service Hub?

GL

Grant L

05/22/23

5 out of 5

"HubSpot is a great tool for large companies!"

What do you like best about HubSpot Service Hub? I enjoy HubSpot because it is easy to pick up where something was left off. For example, if a colleague is ever out of the office and we need to follow up on an inquiry, we can easily do so! HubSpot is an excellent tool for companies with a strong focus on sales and growing relationships with prospective clients.

AU

Anonymous User

05/22/23

5 out of 5

"Best solution out there"

What do you like best about HubSpot Service Hub? The most helpful about HubSpot Service Hub is the Knowledge Base. What do you dislike about HubSpot Service Hub?

AU

Anonymous User

05/22/23

5 out of 5

"Has everything we need, if not more"

What do you like best about HubSpot Service Hub? I like that we can pull up any report that we want. We only need to worry about putting all the data in site What do you dislike about HubSpot Service Hub?

IC

Itay C

05/19/23

5 out of 5

"Great service and customer support"

What do you like best about HubSpot Service Hub? How quick the representative answered all my quetions What do you dislike about HubSpot Service Hub?