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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review generated by AI

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 81-90 out of 3140

AU

Anonymous User

01/02/24

4.5 out of 5

"Another great product from Hubspot!"

What do you like best about HubSpot Sales Hub? After using Hubspot for some time adding sales was very easy! Intergration is flawless and there customer support is decent!

MS

Matt S

01/02/24

4 out of 5

"Nice tool for sales activities"

What do you like best about HubSpot Sales Hub? HubSpot is a great tool to monitor tasks, remind about leads statuses, and monitor team activity. What do you dislike about HubSpot Sales Hub?

JR

Justine R

01/02/24

4 out of 5

"Easier To Track Clients, Emails and Tasks"

What do you like best about HubSpot Sales Hub? It has made tracking tasks and emails SO much easier for our company What do you dislike about HubSpot Sales Hub?

WG

Wesley G

01/02/24

4 out of 5

"still getting to know the system, but it is pretty intuitive"

What do you like best about HubSpot Sales Hub? There is a lot of funtionality on the HubSpot Sales Hub. Still working my way throught it. The basics however, are easy to get up and running quickly. The software integrates with most of the communication tools are were working with prior to implementing HubSpot. The software allowed our team to combine sales and marketing efforts into one platform easily.

SA

Siobhan Atkins

01/01/24

5 out of 5

Great compared to Salesforce

Great compared to alternatives like Salesforce. Much more intuitive UI. The sales person was able to answer questions effectively. But the most impressive part was the implementation, which gave me access to somebody massively talented, who honestly knew Hubspot inside out and really got us up and running with it effectively. We now rely on it for loads.

MW

M White

12/31/23

5 out of 5

Great platform functionality, superb customer support, worthwhile investment

Love the platform, highly functional and easy to use, great account management and tech support staff. A little on the expensive side, but team always happy to review usage and suggest cost-saving approaches. Highly recommended.

VS

Vinay S

12/30/23

5 out of 5

"hubspot is very user friendly folr sales management"

What do you like best about HubSpot Sales Hub? hubspot is very user friendly folr sales management What do you dislike about HubSpot Sales Hub?

BP

Bruno P

12/30/23

5 out of 5

"HubSpot Sales Hub helped my company increasing customer base from 1,800 to 13,000 within 1 year"

What do you like best about HubSpot Sales Hub? The way I can manage all my customers and understand their path to conversion. What do you dislike about HubSpot Sales Hub?

GB

Greg B

12/30/23

1 out of 5

"Looks promising but ends up being rather limited"

What do you like best about HubSpot Sales Hub? Robust for sales teams working together, well thought out pipeline and lead flows, simple to get started (but not simple to setup).

DP

Diego Pazos

12/30/23

1 out of 5

USER BEWARE! Classic bait and switch

Website is confusing on purpose. What Looks like promised functionality with a certain subscription level but was limited and then requires another higher subscription. Total bait and switch. How do they stay in business? Used my annual subscription for 5 days and requested a refund, even partial and they said no. Never will do business or recommend hubspot.