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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review generated by AI

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 61-70 out of 3140

VW

Victor W

01/10/24

5 out of 5

"very versatile and customizable"

What do you like best about HubSpot Sales Hub? the customization of the property field that can be used to search What do you dislike about HubSpot Sales Hub?

P

Paul

01/10/24

1 out of 5

I spent a wasted day setting my account up

I spent a day setting my account up, sent my first campaign and in the evening I can no longer access my account. It asks me to do it again, all my work was lost. Help chat pathetic, he just said I should ask the Community Forum! I was going to set up a plan but not now, I can't risk having all my hard work deleted and with no explanation

SL

Savannah L

01/09/24

5 out of 5

"Amazing CRM"

What do you like best about HubSpot Sales Hub? Hubspot is by far my favorite CRM it's very very user friendly. You can personalize so much, and target more people. What do you dislike about HubSpot Sales Hub?

BK

Balram K

01/08/24

5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? Ease of Use Ease of, Implementation , Customer Support What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/08/24

5 out of 5

"very easy to use"

What do you like best about HubSpot Sales Hub? it isn more organised and the task what we set up give reminders on timely basis wherein we do not miss on important calls

KS

Kumar S

01/08/24

5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? I get different views which makes my work easy What do you dislike about HubSpot Sales Hub?

KB

Komal B

01/08/24

5 out of 5

"Good Sales Management"

What do you like best about HubSpot Sales Hub? Sales management is good for clients details and getting revenue What do you dislike about HubSpot Sales Hub?

ET

Elio T

01/08/24

5 out of 5

"Great environment for your sales pipeline"

What do you like best about HubSpot Sales Hub? Great UI/UX, easy to navigate through all parts What do you dislike about HubSpot Sales Hub?

AC

Ana Carla R

01/05/24

5 out of 5

"Easily accessible information and lots of integrations to make your work easier."

What do you like best about HubSpot Sales Hub? For being a very complete crm. As a manager, I can get an overview of the negotiation levels from the pre-seller to the closing with the business consultant.

AU

Anonymous User

01/05/24

5 out of 5

"very good software, amazing to work with"

What do you like best about HubSpot Sales Hub? how friendly it is and its dashboards. Great to use and has a lot of functionallity What do you dislike about HubSpot Sales Hub?