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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 131-140 out of 3140

IL

Ian L

12/15/23

5 out of 5

"Helping Deals Get Through the Funnel"

What do you like best about HubSpot Sales Hub? Very easy to track all of my current opporunites and oingoing prospecting on a daily basis. I like that it integrates well with gmail for email tracking. I use this tool every day.

AD

Alan D

12/15/23

4.5 out of 5

"I am finally organized with a CRM"

What do you like best about HubSpot Sales Hub? Hubspot is the only user friendly platform I have used. I have been in sales for 10 years and have always struggled with the CRM until we started with HubSpot.

AU

Anonymous User

12/15/23

4.5 out of 5

"Very easy to use platform, even for people not familiar with it."

What do you like best about HubSpot Sales Hub? It has the options to set your follow up appointments, with reminders and everything you need for the app to double as your calendar.

LP

Lindsay P

12/15/23

5 out of 5

"Great tool"

What do you like best about HubSpot Sales Hub? Specific stored information, easy to find, and search for contacts. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

12/15/23

4 out of 5

"User friendly"

What do you like best about HubSpot Sales Hub? HubSpot is super user friendly! It is such a helpful and useful tool that makes my job easier. What do you dislike about HubSpot Sales Hub?

JF

James F

12/15/23

4.5 out of 5

"It helps with pipeline management and closing deals quicker."

What do you like best about HubSpot Sales Hub? Ability to integrate and very user friendly. What do you dislike about HubSpot Sales Hub?

AD

Alan D

12/15/23

4.5 out of 5

"I am finally organized with a CRM"

What do you like best about HubSpot Sales Hub? Hubspot is the only user friendly platform I have used. I have been in sales for 10 years and have always struggled with the CRM until we started with HubSpot.

AU

Anonymous User

12/15/23

4.5 out of 5

"Very easy to use platform, even for people not familiar with it."

What do you like best about HubSpot Sales Hub? It has the options to set your follow up appointments, with reminders and everything you need for the app to double as your calendar.

LS

Lori S

12/15/23

4.5 out of 5

"Hubspot helps me keep on top of all my clients"

What do you like best about HubSpot Sales Hub? I use HubSpot every day! It helps me stay organized and up to date on all my clients and their specific needs. It was easy to implement and has all the resources I need. I love setting tasks for myself and all the hubspot integrations with other applications. Highly recommend for anyone who needs to stay focused and on top of their business contacts. They have great Customer Support as well!

AU

Anonymous User

12/15/23

4.5 out of 5

"Hubspot is Great"

What do you like best about HubSpot Sales Hub? the saleshub has been great. The ability to create tasks and execute them through saleshub without jumping back and forth has been great. I love the ability to execute the tasks and easily move onto the next one without having to change screens or add extra clicks. I use sales hub everyday.