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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 121-130 out of 3140

NW

Nigel W

12/18/23

5 out of 5

"Flexibility wherever you are"

What do you like best about HubSpot Sales Hub? The system is easy to navigate, easy to share info or assign tasks to colleagues and keep a record of correspondence relating to deals. I can access the system from my ipad and phone when out and about just as easily as on my pc at work.

MI

Manuela I

12/18/23

5 out of 5

"Excellent sales partner"

What do you like best about HubSpot Sales Hub? I absolutely love using HubSpot! Having everything in one place makes my work as a salesperson incredibly efficient. The platform is not only easy to use but also highly customizable, allowing me to tailor it to my specific needs. HubSpot is truly a great tool for any sales professional.

JM

Johnny M

12/17/23

5 out of 5

"Drop Dead Tool"

What do you like best about HubSpot Sales Hub? Probably the best feature of Hubspot is the recording feature as the call can be relistened to if an email address was incorrectly entered and the email bounced. If I assign a task to a team member like to make a call or site visit they can listen to my call before they go into a meeting and have the gist of what was discussed.

AU

Anonymous User

12/16/23

5 out of 5

"Very Enjoyable experience"

What do you like best about HubSpot Sales Hub? easy to use, implement and has many features. What do you dislike about HubSpot Sales Hub?

AP

Alan Parks

12/16/23

4 out of 5

Much better than our last CRM and the…

Much better than our last CRM and the support is good, but a little pricey.

EL

Evan L

12/15/23

5 out of 5

"Intuitive and responsive without the headache."

What do you like best about HubSpot Sales Hub? Lightning fast navigation leads to me breezing through my daily tasks. No bloated UIX or infrastructure to hold me back. It's easy for me to train my team on and apply to every aspect of our sales hub.

HM

Haya M

12/15/23

5 out of 5

"As a sales manager , hubspot is my power tool"

What do you like best about HubSpot Sales Hub? provides a centralized hub for all our Revenue and customer success departments activities , its very user-friendly interface , and my favourite part at all times is the powerful analytics tools and the automation.

LS

Lori S

12/15/23

4.5 out of 5

"Hubspot helps me keep on top of all my clients"

What do you like best about HubSpot Sales Hub? I use HubSpot every day! It helps me stay organized and up to date on all my clients and their specific needs. It was easy to implement and has all the resources I need. I love setting tasks for myself and all the hubspot integrations with other applications. Highly recommend for anyone who needs to stay focused and on top of their business contacts. They have great Customer Support as well!

AD

Alan D

12/15/23

4.5 out of 5

"I am finally organized with a CRM"

What do you like best about HubSpot Sales Hub? Hubspot is the only user friendly platform I have used. I have been in sales for 10 years and have always struggled with the CRM until we started with HubSpot.

JF

James F

12/15/23

4.5 out of 5

"It helps with pipeline management and closing deals quicker."

What do you like best about HubSpot Sales Hub? Ability to integrate and very user friendly. What do you dislike about HubSpot Sales Hub?