Efficient ticket tracking for seamless helpdesk management.
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Starts from $49/Month
Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all levels of employees, making it a suitable helpdesk tool for businesses of any size. The advanced ticketing system stands out for its efficiency in distributing tickets ...Read more
Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.
Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.
Simplifies communication through focused ticketing and email features, enhancing customer support.
User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations.
Newcomers may find the richness of features and customizations overwhelming without adequate support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 11-20 out of 20
AJ
Amal J
10/31/23
"So far good"
What do you like best about Helpdesk 365? The integration with the o365 sharepoint. What do you dislike about Helpdesk 365?
AJ
Amal J
10/31/23
"So far good"
What do you like best about Helpdesk 365? The integration with the o365 sharepoint. What do you dislike about Helpdesk 365?
AU
Anonymous User
10/27/23
"Very helpful!"
What do you like best about Helpdesk 365? Helpdesk 365 has been very easy for my company to use. The interface is simple which I appreciate. What do you dislike about Helpdesk 365?
AU
Anonymous User
10/27/23
"Very helpful!"
What do you like best about Helpdesk 365? Helpdesk 365 has been very easy for my company to use. The interface is simple which I appreciate. What do you dislike about Helpdesk 365?
NG
Naresh G
05/25/23
"Easy app with almost all the features I was looking for"
What do you like best about Helpdesk 365? Security and data control, this is an amazing feature that I tried to find in other apps but could not as most of the apps if not all, keep control of the data in their cloud.
NG
Naresh G
05/25/23
"Easy app with almost all the features I was looking for"
What do you like best about Helpdesk 365? Security and data control, this is an amazing feature that I tried to find in other apps but could not as most of the apps if not all, keep control of the data in their cloud.
AS
Amit S
05/15/23
"Best solution"
What do you like best about Helpdesk 365? Good tool for management and central solution What do you dislike about Helpdesk 365?
AS
Amit S
05/15/23
"Best solution"
What do you like best about Helpdesk 365? Good tool for management and central solution What do you dislike about Helpdesk 365?
AN
Akash N
01/21/22
"This is a very good application, easy to use, ticket prioritizing and spam detection is very good"
What do you like best about Helpdesk 365? Helpdesk ticketing service, ticket prioritizing, spam detection What do you dislike about Helpdesk 365?
AN
Akash N
01/21/22
"This is a very good application, easy to use, ticket prioritizing and spam detection is very good"
What do you like best about Helpdesk 365? Helpdesk ticketing service, ticket prioritizing, spam detection What do you dislike about Helpdesk 365?
