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HR Acuity - HR Software

HR Acuity Reviews in April 2025: User Ratings, Pros & Cons

Streamline employee relations with HR Acuity's robust software.

4.6

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HR Acuity Reviews & Ratings

4.6

Excellent

Based on 83 ratings & 90 reviews

Rating Distribution

Excellent

(65)

Very Good

(25)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

HR Acuity has consistently proven itself as a robust and user-friendly solution tailored specifically for Employee Relations (ER) professionals. Its intuitive interface simplifies case management, making it easy to document, track, and analyze data, while offering a centralized platform for securely storing case information. Many users have lauded its reporting ...Read more

HR Acuity pros and cons

  • Intuitive and user-friendly interface, even for beginners or less tech-savvy professionals.

  • Robust case management capabilities, enabling secure documentation and tracking of Employee Relations (ER) cases in one centralized location.

  • Comprehensive reporting and analytics tools, including customizable dashboards, templates, and visualization features for trend identification and data-driven decisions.

  • Flexible configuration options that meet diverse organizational needs without requiring extensive customizations.

  • Lack of advanced features or broader marketplace integrations, which might limit solutions for highly specialized requirements.

  • Some users may find the depth of features and configurations overwhelming without sufficient onboarding support.

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Showing 11-20 out of 90

AU

Anonymous User

11/15/23

4 out of 5

"Strong case management system"

What do you like best about HR Acuity? The helpful customer support staff and ease of use What do you dislike about HR Acuity?

AU

Anonymous User

11/14/23

4.5 out of 5

"HRA is a Great Tool for our Organization"

What do you like best about HR Acuity? HR Acuity meets our company's needs very well. The system is very intuitive to use. The tool is clear and easy to enter/find data. The reporting is very useful. The support - from implementation to present - has been fantastic. The ongoing webinars are extremely helpful and informative.

KW

Katie W

11/01/23

5 out of 5

"Best in class ER case & internal investigations platform"

What do you like best about HR Acuity? HR Acuity is designed for ER and internal investigations. We are able to use it off the shelf without expensive and time consuming customizations. The team is very reponsive to our needs and listens to our inputs when designing the roadmap for future features. The tool has helped us improve consistency of documentation and helps team members follow our internal processes since the steps in the tool match our process.

BM

Brett M

10/16/23

5 out of 5

"Absolutely phenomenal experience."

What do you like best about HR Acuity? The HR Acuity products are amazing, but what really sets them apart from all others is the level of customer service. You’re never just a number to getting support from multiple people. You have an assigned expert for your support.

DU

Dalan U

10/09/23

5 out of 5

"AD of Human Resources - Employee Relations"

What do you like best about HR Acuity? HR Acuity provides a great platform for us to document our Employee Relations cases. The involved party history is extremely helpful as it gives you immediate insite into previous cases the involved parties have been involved in without having to go search for that information. When we do need to search for past case information, the search tool is very robust and allows us to drill in and find the information that we're looking for. Customer service ...

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MR

Margarita R

09/28/23

5 out of 5

"Amazing tool designed to capture Employee Relations metrics."

What do you like best about HR Acuity? Healthy enhancements/features release cadence calendar. Purposeful and attentive transition from project implementation support to the Customer Service Manager

JS

Jeanette S

09/28/23

4.5 out of 5

"Great ER Case Management system and amazing partners."

What do you like best about HR Acuity? Not only has HR Acuity created great software solutions for Employee Relations, but also a community for Employee Relations professionals that you can't find anywhere else. As a system, HR Acuity is easy to use and really has all the features you need. I also love that they continue to work on enhancements and features based on client feedback. My customer success manager is amazing and the support team is always available and willing to help. HR ...

Read more

AU

Anonymous User

08/16/23

5 out of 5

"HRA Champion!"

What do you like best about HR Acuity? An intuitive way to catalogue cases and drive the work forward. What do you dislike about HR Acuity?

AU

Anonymous User

08/11/23

4 out of 5

"Used for investigations only"

What do you like best about HR Acuity? Keeping records in one organized place that can be retrieved easily and generating reports. What do you dislike about HR Acuity?

AU

Anonymous User

08/10/23

5 out of 5

"Ease of use, toolkits are so helpful, webinar, support"

What do you like best about HR Acuity? Data analytics, prompts for investigative questions, ease of use. What do you dislike about HR Acuity?