Housecall Pro Reviews in March 2025: User Ratings, Pros & Cons

Great features!

I have used other platforms for our roofing company, and when I found Housecall, it was a game-changer. It allows me to keep constant contact with the customers and keep them updated. One of my favorite features is the ability to notify the client that we have scheduled their appointment, when we are on our way, and when the project is finished. The add-on for the proposals is another great feature too. It makes our bids look more professional. I wish it could provide customized contracts ...

PRETTY GOOD PROGRAM

We have been working with House Call Pro since the end of August. It's been relatively good, and when I have a question I get a response fairly quickly. I prefer voice to voice calls, but appreciate these ones working with Housecall have tons of questions to answer each day. Just my thing. Kind of get tired to feeling like I'm always just talking to a machine. Still navigating thru everything with this program, but each time things get easier. Overall I'm pretty satisfied with Housecall ...

As an hvac company

As an hvac company, having a CRM eliminates paperwork, disorganization and simplifies estimates, dispatch, maintenance agreement programs, reviews. Etc etc. So many additional integrations. I used to think, "how does this or that company send such beautiful estimates?!" Now I know their secret, it's the crm's they use. I know controlling overhead is essential but not having these integrations can actually hurt your business, especially once you start growing and getting out of the field.

Valuable software

Valuable software! Biggest perk is how everyone is connected me-my crew-my clients. So far so good.

Just got house call pro

Just got house call pro. Been on it for about a week and absolutely love it. Even my techs say it is helping them out. Would recommend to anyone that is looking for some help in keeping there business organized and make it run more efficient

Refuse to delete my private information from their servers!

I attempted to utilize Housecall Pro's services in the past. Recently I decided to request that they delete all of my stored information from their servers (as I did from a number of other services). They refused! Since I don't live in a state that requires them by law to honor such requests, they refused to delete my information. BEWARE, YOU CANNOT CLEAR YOUR INFORMATION FROM THIS SERVICE. UNETHICAL AND IRRESPOSIBLE!!!!

Housecall Pro is imperative

Housecall Pro is absolutely imperative for a small business to stay organized. My income hasw doubled because of staying organized with this app.

Not only did they steal my money and…

Not only did they steal my money and double bill me for 4 months and was never refunded.... they also kept calling me afterwards to come back. Then they got sued in class action lawsuit for unsolicited robo dialing calls. Now they are back to calling me unsolicited its gotten to the point where I answer and I have to ask whos on the other end first and then I just cuss them out and hang up. These are not people to do any sort of business with... they are complete thieves and total scam ...

I've been using for a short time and I…

I've been using for a short time and I already love it. It's user friendly to navigate through both the app and the desk top version. The tools available through housecall pro have already gotten our business get noticed.

Best service

Just started using it and I love it.