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9.5

Spot Score

HotSchedules - Employee Scheduling Software

HotSchedules Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage shifts and stay connected with HotSchedules.

4.3

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HotSchedules Reviews & Ratings

4.3

Very Good

Based on 941 ratings & 121 reviews

Rating Distribution

Excellent

(70)

Very Good

(38)

Good

(12)

Poor

(0)

Terible

(1)

Expert's Review

HotSchedules has garnered consistent praise from users for its organizational efficiency and user-friendly interface. Users appreciate the ease of accessing work schedules, notifications, and communication features, which have streamlined scheduling processes and reduced instances of confusion and tardiness. The app's ability to facilitate shift swaps, request ...Read more

HotSchedules pros and cons

  • Easy access to work schedule, messages, and holiday approvals, even during school hours.

  • User-friendly for all staff, enabling convenient scheduling, shift swaps, and time-off requests.

  • Effective for staff communications, providing timely notifications and real-time updates.

  • Convenient mobile app for releasing and swapping work shifts, requesting time off, and receiving work notifications.

  • The mobile app is not free, which could be a downside for users.

  • Some users experienced glitches and lags on the app, affecting user experience.

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Showing 81-90 out of 121

UI

User in Food & Beverages

07/04/18

2.5 out of 5

Horrible for viewing in browser

What do you like best? It’s relatively intuitive with how to use it on a Webbrowser What do you dislike? On a Webbrowser on a phone, you have to zoom in really far to see anything clearly, which makes usage difficult. Recommendations to others considering the product: Get the app, it makes it so you no longer have to zoom in What problems are you solving with the product? What benefits have you realized? It makes scheduling and adjusting a schedule for employees really easy

UI

User in Restaurants

06/26/18

2.5 out of 5

Concept is great, UI not user friendly

What do you like best? The concept of the platform is great! And I think it could get better with time. What do you dislike? I do not like the user interface and it can be confusing to team members. What problems are you solving with the product? What benefits have you realized? We are able to better schedule our employees

UI

User in Consumer Services

06/23/18

5 out of 5

HotSchedules makes everything easy!

What do you like best? Shifts and inventory and all coworker communication What do you dislike? Late or delayed notifications going into the email What problems are you solving with the product? What benefits have you realized? Schedules, communication and shifts

UI

User in Restaurants

06/18/18

5 out of 5

It has so many options you can do

What do you like best? Check your hours ,also get pay stubs just in case you need for any reason What do you dislike? Managers allowed to block days you need off if they're holidays you might still have something important to do Recommendations to others considering the product: A good company to use so many options for your employees so they don't have to ask you for everything from scheduling to paystubs What problems are you solving with the product? What benefits have you ...

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UI

User in Hospitality

05/22/18

5 out of 5

Have used hotschedules at two restaurants where I worked as a host/server.

What do you like best? It has an easy layout and is user friendly. What do you dislike? I don't have any complaints. It has always served it's purpose well. What problems are you solving with the product? What benefits have you realized? Makes it easy to swap/release shifts, can see who else you'll be working with. Makes communication easier with messaging.

UI

User in Restaurants

05/16/18

4.5 out of 5

HotSchedules review

What do you like best? Seeing who else works or doesn’t work on a given day What do you dislike? Some functions on the application that can be confusing. What problems are you solving with the product? What benefits have you realized? Ease of receiving my schedule for the week.

MW

Meghan W

04/26/18

5 out of 5

I love Hotschedules

What do you like best? Hot Schedules is definitely the best way to schedule employees and to keep up with other coworkers and your bosses. You can switch with other people to get a better schedule, communicate with your bosses, and let them know when you need to schedule a day off! What do you dislike? The only problem is that when you are going to drop a shift and someone else picks it up, more than one person can pick it up at a time, so it confuses the people trying to pick it up. ...

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S

Stefen F

04/24/18

3.5 out of 5

Easy to use and navigate

What do you like best? What I liked most about this software, when I used to use it, is that it was simple. It was easy to request off, to trade shifts, and to check your schedule. What do you dislike? What I didn't care for about HotSchedules was that the user interface was fairly bland. I'm sure they've made improvements by now since it's been a couple of years since I have used it. But at the time, it was just very basic. What problems are you solving with the product? What ...

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BC

Brittany C

04/22/18

4.5 out of 5

HotSchedules Review

What do you like best? Easy to use; I have the ability to easily message co-workers about swapping shifts. What do you dislike? Nothing at this time. Perhaps a way to hide your contact info so everybody isn't texting/calling about swapping shifts. What problems are you solving with the product? What benefits have you realized? Easily gauge shift numbers, can swap shifts with co-workers

CS

Ciara S

04/06/18

5 out of 5

Never miss a shift again

What do you like best? My favorite feature on Hotschedules is the ability to recieve your schedule in several different forms. Not only do I have the app on my phone, but I also recieve text and email alerts when my schedule is released by management. This software also makes swapping and releasing shifts with coworkers a breeze. It is nice to have a feature that makes sure that shifts are approved by management before you are not responsible for the shift. This ensures that management ...

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