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9.5

Spot Score

HotSchedules - Employee Scheduling Software

HotSchedules Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage shifts and stay connected with HotSchedules.

4.3

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HotSchedules Reviews & Ratings

4.3

Very Good

Based on 941 ratings & 121 reviews

Rating Distribution

Excellent

(70)

Very Good

(38)

Good

(12)

Poor

(0)

Terible

(1)

Expert's Review

HotSchedules has garnered consistent praise from users for its organizational efficiency and user-friendly interface. Users appreciate the ease of accessing work schedules, notifications, and communication features, which have streamlined scheduling processes and reduced instances of confusion and tardiness. The app's ability to facilitate shift swaps, request ...Read more

HotSchedules pros and cons

  • Easy access to work schedule, messages, and holiday approvals, even during school hours.

  • User-friendly for all staff, enabling convenient scheduling, shift swaps, and time-off requests.

  • Effective for staff communications, providing timely notifications and real-time updates.

  • Convenient mobile app for releasing and swapping work shifts, requesting time off, and receiving work notifications.

  • The mobile app is not free, which could be a downside for users.

  • Some users experienced glitches and lags on the app, affecting user experience.

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Showing 71-80 out of 121

UI

User in Events Services

11/17/18

3.5 out of 5

Basic

What do you like best? It helps seeing my schedule at any moment of the day and their calendar zync feature works great What do you dislike? Customer service is not very good. They require a lot of evidence and work from your part aside from just reporting a bug. Recommendations to others considering the product: There has to be other companies that can provide a better service if not better What problems are you solving with the product? What benefits have you realized? ...

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CL

Catherine L

11/14/18

5 out of 5

HotSchedules

What do you like best? It has a great user-friendly interface that makes it easy to see schedules and communicate with coworkers and management. What do you dislike? It takes forever to load sometimes, that's it. What problems are you solving with the product? What benefits have you realized? I'm not management but the benefits I've realized have been seeing who I'll be working with during any given shift so I can better prepare how to work most efficiently with a specific set ...

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UI

User in Food & Beverages

11/09/18

2.5 out of 5

Decent scheduler

What do you like best? Fairly simple programming, easy to schedule and provide key information to employees What do you dislike? Unable to see the full schedule for the day, can only see your schedule What problems are you solving with the product? What benefits have you realized? Easy and simple to use, employees can link their schedules to their emails, texts, and Google calendar

UI

User in Restaurants

11/05/18

5 out of 5

Great Scheduling System

What do you like best? HotSchedules is just friendly and has all the tools any employer or employee could need to keep their schedules straight, including requesting time on/off, swapping shifts, seeing the ful schedule, etc. What do you dislike? Nothing. HotSchedules is a well thought out program that never disappointed. And they're app is just as good! Recommendations to others considering the product: Do it. It's great! What problems are you solving with the product? What ...

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UI

User in Individual & Family Services

10/31/18

5 out of 5

A convenient way to make, share and edit schedules

What do you like best? I like the usefulness of all the employees being able to see the schedule when it comes out from any device, and how easy it is to give up, or pick up shifts and get it approved by a manager. What do you dislike? I think it’s mobile website could use some updates. What problems are you solving with the product? What benefits have you realized? It’s really nice to have everyone on the same page and be able to hold people more accountable for the shifts they ...

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BR

Brandon R

10/19/18

4 out of 5

Hotschedules brings scheduling out of the stone age.

What do you like best? The team member perspective is great - from the app they can message leaders or other co-workers, they can check their schedule, release shifts, put in requests for time off etc. Schedule making - it is leaps and bounds beyond our old software. What do you dislike? I really so like hotschedules - my one request would be to give me the option to customize my own work groups (instead of the one generic ones that come with - front of house, back of house, ...

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UI

User in Restaurants

09/11/18

4.5 out of 5

Scheduling done easy

What do you like best? What I like best about HotSchedules is the simple convenience of checking your work schedule. Especially in restaurant business when your schedules isn't always the same week to week, it is important to always know when your next shift is. With this app/software, it is so simple to pull up my schedule. Not only can I look at my schedule, I can look at available shifts to pick up, the messages from other co-workers/managers, and also request time off. I have had ...

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UI

User in Food & Beverages

09/07/18

4 out of 5

Detailed Schedule

What do you like best? I liked the ability to know who was working with me, or even who was working on any day at any time. What do you dislike? The app made me schedule two weeks ahead. I was unable to place any appointments in at 1 week, 6 days. Recommendations to others considering the product: Very helpful to determine schedules. What problems are you solving with the product? What benefits have you realized? Schedule swaps, ability to discuss conflicts with ...

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UI

User in Restaurants

08/26/18

5 out of 5

Great Technology for any Business!

What do you like best? Hot Schedules is quick, easy and efficient! It makes scheduling extremely easy and accessible to all employees. It's simple, affordable and effective - there's not much more you can ask for in a scheduling system! You can also see an entire list of the store employees with their contact info if you need to get in contact with someone which is awesome. Availability submission and time off requests are easy and efficient as well. I highly recommend this product - you ...

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UI

User in Hospitality

08/16/18

5 out of 5

Very usefull

What do you like best? It is a very fast and accurate way to communicate schedule related information What do you dislike? I think you should be able to use special characters when choosing your password. What problems are you solving with the product? What benefits have you realized? Hotschedules is a very easy way to keep track of everybody in your team's schedule.