spotsaas-logo
Get Listed

9.5

Spot Score

HotSchedules - Employee Scheduling Software

HotSchedules Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage shifts and stay connected with HotSchedules.

4.3

Add to compare

HotSchedules offers custom pricing plan

Request a Quote

HotSchedules Reviews & Ratings

4.3

Very Good

Based on 941 ratings & 121 reviews

Rating Distribution

Excellent

(70)

Very Good

(38)

Good

(12)

Poor

(0)

Terible

(1)

Expert's Review

HotSchedules has garnered consistent praise from users for its organizational efficiency and user-friendly interface. Users appreciate the ease of accessing work schedules, notifications, and communication features, which have streamlined scheduling processes and reduced instances of confusion and tardiness. The app's ability to facilitate shift swaps, request ...Read more

HotSchedules pros and cons

  • Easy access to work schedule, messages, and holiday approvals, even during school hours.

  • User-friendly for all staff, enabling convenient scheduling, shift swaps, and time-off requests.

  • Effective for staff communications, providing timely notifications and real-time updates.

  • Convenient mobile app for releasing and swapping work shifts, requesting time off, and receiving work notifications.

  • The mobile app is not free, which could be a downside for users.

  • Some users experienced glitches and lags on the app, affecting user experience.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 101-110 out of 121

AI

Administrator in Entertainment

01/05/18

3 out of 5

Very clunky interface, paid app

What do you like best? I like that it sends schedules to all of my staff What do you dislike? A paid app that employees have to pay for (at least at my location). Also has a tendency to create multiple accounts Recommendations to others considering the product: Their different locations can create some chaos when you have people working in more than one location. What problems are you solving with the product? What benefits have you realized? Shows total hours per week and ...

Read more

UI

User in Consumer Services

12/29/17

5 out of 5

Wonderful!

What do you like best? The ease of changing schedules, viewing schedules, and planning. What do you dislike? There really isn’t anything I dislike. Could provide more options for manager & supervisor contact I suppose. Or perhaps having tiered levels of servers to make strong & weaker servers able to swap amongst themselves before between strengths Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you ...

Read more

UI

User in Restaurants

12/21/17

4 out of 5

Hot schedules

What do you like best? Easy to use and understand. The interface is sleek and employees easily picked up how to use it. The main pages showed the needed information. What do you dislike? Not fully compatible on mobile, and the mobile app had some bugs in it still. Recommendations to others considering the product: Easily accessible on mobile websites What problems are you solving with the product? What benefits have you realized? Hot schedules allowed my staff to easily ...

Read more

UI

User in Staffing and Recruiting

12/19/17

3.5 out of 5

Great for large teams

What do you like best? I like that I can access my schedule and swap shifts with co-workers or pick up open shifts. What do you dislike? Real-time updates are slow. Sometimes when trying to pick up a last-minute shift the update does not get to the manager in time. I have shown up for shift and management did not know I was working. What problems are you solving with the product? What benefits have you realized? It takes the frustration out of scheduling for managers when they ...

Read more

AG

Ali G

11/16/17

4 out of 5

Review of HotSchedules

What do you like best? It is very easy to pick up and drop shifts What do you dislike? You have to pay for the app, I don't have a choice, I have to use it, but it would be better if it was free. Recommendations to others considering the product: It's a great way for shift planning What problems are you solving with the product? What benefits have you realized? It is definitely easy to use the app and figure out who is working when.

AK

Andrijana K

11/09/17

5 out of 5

Hotschedules - great app for modern restaurants

What do you like best? On Hotschedules I like how easy you can make schedule What do you dislike? On Hotschedules I dislike the fact that the phone app its not free and all of my workers need to pay the fee to download the app What problems are you solving with the product? What benefits have you realized? I keep in touch with all of my coworkers on daily basic. Its fast and easy

UI

User in Restaurants

11/08/17

2.5 out of 5

Easy enough to navagate

What do you like best? We used Hot schedules in the restaurant biz and it was so easy to use as a server What do you dislike? I never had an issue with the program itself What problems are you solving with the product? What benefits have you realized? Hot schedules made it easy to access shifts and pick up shifts without having to do a whole lot

UI

User in Restaurants

10/28/17

4 out of 5

Great software

What do you like best? Could access from anywhere, easy to use and get info to my staff. What do you dislike? Using screens on 5.5 smartphone was difficult with my eyesight. Recommendations to others considering the product: Very useful and over well designed. What problems are you solving with the product? What benefits have you realized? Labor management was a pleasure, being able to integrate daily sales in real time to ID exactly where we could save without impacting ...

Read more

UI

User in Retail

10/25/17

5 out of 5

Effortless & convient scheduling solutions

What do you like best? The cloud based formate. The ability for employees to really self-manage themselves and their schedule. What do you dislike? I would like to see an auto approval method in which the manager would not have to go in and physically approve every schedule change. Recommendations to others considering the product: You guys are doing great and making such a change in the restaurant industry. What problems are you solving with the product? What benefits have ...

Read more

AI

Administrator in Food & Beverages

10/24/17

4.5 out of 5

Schedule ease for large staff

What do you like best? Hot schedules is easy to use, easy to sort by departments and accessible by all staff since no one is without a cell phone these days. Staff can make overall requests for days off but also easily switch shifts, which holds people accountable. What do you dislike? Sometimes the interface can be a bit slow. I also don't like seeing a larger snapshot of a full schedule without printing it for a physical copy. What problems are you solving with the product? What ...

Read more