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9.5

Spot Score

HotSchedules - Employee Scheduling Software

HotSchedules Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage shifts and stay connected with HotSchedules.

4.3

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HotSchedules Reviews & Ratings

4.3

Very Good

Based on 941 ratings & 121 reviews

Rating Distribution

Excellent

(70)

Very Good

(38)

Good

(12)

Poor

(0)

Terible

(1)

Expert's Review

HotSchedules has garnered consistent praise from users for its organizational efficiency and user-friendly interface. Users appreciate the ease of accessing work schedules, notifications, and communication features, which have streamlined scheduling processes and reduced instances of confusion and tardiness. The app's ability to facilitate shift swaps, request ...Read more

HotSchedules pros and cons

  • Easy access to work schedule, messages, and holiday approvals, even during school hours.

  • User-friendly for all staff, enabling convenient scheduling, shift swaps, and time-off requests.

  • Effective for staff communications, providing timely notifications and real-time updates.

  • Convenient mobile app for releasing and swapping work shifts, requesting time off, and receiving work notifications.

  • The mobile app is not free, which could be a downside for users.

  • Some users experienced glitches and lags on the app, affecting user experience.

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Showing 91-100 out of 121

AI

Administrator in Entertainment

04/03/18

4.5 out of 5

Hotschedules is Great!

What do you like best? From a management perspective, Hotschedules is really great and user friendly. I particularly liked how easy it was to have employees trade shifts amongst themselves and have it come through management for approval. What do you dislike? Not a lot to be honest. Maybe the actual scheduling part was a little harder than it needed to be. There weren't as many functions to customize a schedule as I wish there was. Recommendations to others considering the product: ...

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UI

User in Political Organization

04/03/18

3.5 out of 5

Makes scheduling shifts much easier

What do you like best? The restaurant I worked at used to use paper schedules, but Hot Schedules made scheduling and picking up shifts so much easier. What do you dislike? I wish the app didn't cost money, but you can also simply access it through Safari on your iPhone, which is what I usually do. Recommendations to others considering the product: Access it on Safari rather than buying the app. It's honestly easier even than accessing it on my laptop. What problems are you ...

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AL

Andrea L

03/22/18

4 out of 5

Fantastic Scheduling Tool

What do you like best? I love that this application is so user friendly. Copying schedules week to week is so easy and I really think it elimates mistakes and saves a lot of time. I also like how quickly the messaging tool works, allowing me to communicate with my staff in a timely manner. What do you dislike? I wish screen resolution could be altered allowing you to see a full screen at one time when scheduling. What problems are you solving with the product? What benefits have ...

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AI

Administrator in Food & Beverages

03/22/18

3.5 out of 5

The App and the Customer Service

What do you like best? Moving from a base scheduling platform to HotSchedules was a life saver. Being able to have team members download an app on there smart phone devices to be able to fully see the schedule, to post shifts, to communicate needs all in one place. Also while transferring systems the team at HotSchedules was amazing at teaching this new platform for our team. What do you dislike? The company I work with is working on a partnership to become more intergrated with ...

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UI

User in Health, Wellness and Fitness

03/20/18

4.5 out of 5

Efficient app

What do you like best? I like that the app allows you to do everything at the quick touch of a single button. Easy to give up and pick up shifts. What do you dislike? It took a while to get used to because there are new options such as switch shift that we haven’t worked with yet. What problems are you solving with the product? What benefits have you realized? The benefits are exponential because my schedule is always at my finger tips and I can quickly request time off pick up ...

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GG

Grant G

02/22/18

5 out of 5

Incredibly Easy Scheduling Tool

What do you like best? By far, this is one of the easiest web-based scheduling tools I’ve ever used. The fact that there is also a mobile app is a nice feature for my employees. What do you dislike? Not really much about HotSchedules to “dislike.” What problems are you solving with the product? What benefits have you realized? Scheduling my employees is a breeze. Their feature that allows me to look back on previous years and budgets, is also helpful.

UI

User in Entertainment

02/20/18

5 out of 5

10/10 would hotschedule again

What do you like best? Hotschedules is the best app for restaurants What do you dislike? I dislike that it is hard to schedule specific times I need off Recommendations to others considering the product: Use the text and email features to keep in the know What problems are you solving with the product? What benefits have you realized? Scheduling and communications

UI

User in Restaurants

02/01/18

4.5 out of 5

HotSchedules

What do you like best? Ease to construct schedule. Ability to create schedule for restaurant's different departments. What do you dislike? When I print the schedule it doesn't show employees availability and requests. What problems are you solving with the product? What benefits have you realized? Schedule needs on different restaurant departments.

UI

User in Food Production

01/28/18

5 out of 5

Hotschedules

What do you like best? Easily accessible, easy to use, real time information What do you dislike? Emails are annoying... choosing recipient, attachments, sending What problems are you solving with the product? What benefits have you realized? Scheduling

UI

User in Restaurants

01/26/18

3.5 out of 5

Easy

What do you like best? Easy to use and see your schedule and request time off What do you dislike? Nothing. There’s nothing not to like about it What problems are you solving with the product? What benefits have you realized? None