9.6
Spot Score
Unlocking user behavior for website success.
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Starts from $39/Month, also offers free forever plan
Hotjar stands out as a powerful and user-friendly tool for website optimization and user behavior analysis. Users appreciate its comprehensive features like session recordings, heatmaps, and user-friendly interface, making it valuable for improving website performance and user experience. The ability to analyze visitor activity and generate actionable insights is ...Read more
Provides valuable insights into user behavior, enhancing website optimization.
User-friendly interface, easy to set up and use for users without technical knowledge.
Offers features like heatmaps, recordings, surveys, and feedback tools.
Powerful tool for tracking user interactions, including clicks, scrolls, and site navigation.
Some limitations in integration options with other tools.
Pricing may be a concern for some users, especially with recent changes.
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Showing 11-20 out of 359
TM
Tim M
04/13/23
"HotJar has improved our web tracking"
What do you like best about Hotjar? I like having the ability to see where our website users go through both screen recordings as well as button/link clicks. The ability to see where our users are clicking has been immensely helpful in making informed decision on what can or cannot go below the fold. What do you dislike about Hotjar? I sometimes find the dashboard somewhat confusing to navigate. I need to remind myself or take note of where to find certain aspects that I may need ...
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RL
Ramiro L
03/31/23
"Good for Concept Testing and adding new features to the solution"
What do you like best about Hotjar? - Easy integration - Good UI/UX - Easily generate Heat maps What do you dislike about Hotjar? -Cost plans -Some incomplete customer reviews -Plan limitations What problems is Hotjar solving and how is that benefiting you? It helps the get an X-RAY of the testing solution. Provides and generate benefits related with: E-commerce Analitycs , Feedback Analytics and Headmap tools.
WL
wallis l
02/03/23
"Great tool but could be better and hate the new pricing model"
What do you like best about Hotjar? Session recording is awesome and gives great insight into where your customers are struggling with visibility of u turns and rage clicks. It is really easy to implement, set and fine tune. The only other competitor product I have used is lucky orange and that was horrible. What do you dislike about Hotjar? I dislike the new pricing model and the separation of the various analytics across observe, ask etc. They are all important for product analytics. It ...
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AU
Anonymous User
12/10/22
"Best Tool for Conversion and Enhancements"
What do you like best about Hotjar? With the help of Hotjar, We do track the Seller Activity on their panel. It helps us to track activity and find out the Issues faced by our Clients. Through the Monitoring, We get insights and challenges faced by the USer. What do you dislike about Hotjar? It requires the paid Plans, And sometimes we did not get the activity of that specific Seller which we want to see or Track. Other Than that it works seamlessly and efficiently. What problems is Hotjar ...
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AR
Ami R
09/04/22
"Using Hotjar to collect user feedbacks on our platform"
What do you like best about Hotjar? The ability to collect feedbacks from users and run surveys. What do you dislike about Hotjar? since we have a single page application some of the recordings do not work but I should contact support. What problems is Hotjar solving and how is that benefiting you? Collecting user feedback
SS
Saurav S
08/19/22
"Best User Behavior Understanding Platform"
What do you like best about Hotjar? Hotjar is one of the best platforms that I have been using since the start of my career for user and customer behaviour on a website or on a landing page used in ads. The details are very important as it helps you what is working and what is not working with your website users. What do you dislike about Hotjar? Hotjar still does not provide its users with 100% realistic data. Sometimes the heatmaps provided can be flawed and it can do damage if you ...
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TL
t lewis
06/07/22
Great experience
Great experience. Really helped with the onboarding and we have gained some valuable insights.
GC
Gustavo C
05/24/22
"Essential for UX metrics"
What do you like best about Hotjar? It's incredible how you can watch your users in their own context, in a very natural and organic way, navigating through your website. What do you dislike about Hotjar? Nothing in mind, I really like using Hotjar. What problems is Hotjar solving and how is that benefiting you? When I interview people I always think about the difference between what people say they do and what people really do. When watching screen recordings, that's 100% what people do.
OP
Oliver P
05/04/22
"Unmatched when understanding user expectations"
What do you like best about Hotjar? The ability to observe user behaviour makes Hotjar a uniquely powerful tool that provides marketers with the insights they need to build the kind of websites that users like to engage with. What do you dislike about Hotjar? It's challenging to find things to dislike about Hotjar. It is one of the few digital tools that fulfils everything it promises to fulfil. If it is possible to make automated recommendations in the same way that GA does, that might be ...
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DS
Dhiraj S
04/19/22
"Best user behaviour visualisation tool"
What do you like best about Hotjar? It is a powerful tool to understand the user interaction with the webpage. - Heat map is a great feature - Screen recordings - Layout - navigations - Best part is good image quality to download What do you dislike about Hotjar? - Interface for incoming feedback - Not more flexible for feedback analysis - There are no more features in the free version - It is not easy to apply more filters - Expecting more for funnel support What problems is Hotjar solving ...
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