Hostify

It is a great property management…

It is a great property management software, but what really was a pleasant surprise was the amazing customer service. I totally recommend it

Perfect PMS/Channel/CRM/etc..

Perfect PMS/Channel/CRM/etc... all in one

Best pms

After looking for a software for quite some time, I can say that Hostify is the best pms I have seen. I would recommend it to anyone looking for a reliable, professional and forward thinking company with an excellent team of smart, educated, dedicated and enthusiastic staff. Their Channel Manager is really good, they connect to Airbnb, Booking, Expedia, Vrbo and much more.

powerful PMS with swift customer service

swift customer service, available 24/7 incl weekends. Reply rate is usually within an hour, which is phenomenal for a customer service in this industry! hostify itself has all necessary features to manage multiple properties across all essential OTAs and allows to integrate with most of the existing services in the industry (pricing tools, upsell services, etc). Realtime sync between calendars on different channels, no double bookings issues. You can meet them in person on trade shows and ...

Those guys are awesome !!!

Those guys are awesome !!! Great and very user-friendly platform. It has every feature I need to manage my 16 properties across all top OTAs and more. Their support knows how to help with adequate information, not just auto-responses. Highly recommend. Cheers mates, keep up the good work !

Incredibly fast customer service and…

Incredibly fast customer service and great communication and pace for development of new features

My account manager is the BEST

I like the UX, even thought is not that easy to use. The attention I´ve received from my account manager is trully the best. I´ve had a couple of issues though: 1) The Stripe Integration is not working for me, 90% of all my reservations are marked as failed o error 2) The TASKs plataform does not work at all, every time my staff tries to use it, the app closes, the checklists are to short, only 10 items and is very slow.

24/7 Customer service…really!?

24/7 Customer service is what is advertised and the initial reply always states “We typically reply in a few minutes” but their call center is located in Indonesia or somewhere so there is ALWAYS a delayed response and the Hostify calendar is behind by 1 Day and they are not available on weekends. Recent mixup in pricing was so badly mishandled by Hostify staff that weeks passed before someone from their support team finally responded directly with a ‘take it or leave it’ attitude. The ...

Challenges with Software and Support: A Year-Long Customer Experiencecompany…

I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their ...

The biggest problem is this app is…very slow

I'm sharing an update on my Hostify experience. Firstly, I want to express my genuine appreciation for the commendable support efforts. However, the problem with undelivered/disappearing messages still persist. Regrettably, I contact support less often now, prioritizing immediate client assistance over constant outreach for support. I want to bring to the attention an interaction I had with the manager regarding my concerns. While I truly appreciate the manager's willingness to address ...