Hostaway Reviews in April 2025: User Ratings, Pros & Cons

Great

easy to use. all the features that I need

Top notch customer service

We find Hostaway to be attentive to our property management needs. They are a young, growing company that is constantly evolving and updating. They're low cost makes them attractive, but it's their customer service that keeps us. They address our questions quickly and are very responsive.

Top notch customer service

We find Hostaway to be attentive to our property management needs. They are a young, growing company that is constantly evolving and updating. They're low cost makes them attractive, but it's their customer service that keeps us. They address our questions quickly and are very responsive.

"The people make the product special"

What do you like best about Hostaway? After trying many alternative solutions on the market, we finally found Hostaway. While not perfect, it outperformers their rivals and offers a far more cost-effective solution. The best bit, however, is the people behind the product. Whenever we encountered a challenge or an issue, the Hostaway team worked to solve it rapidly. What impressed me most was that during the Covid-19 issue, CEO Marcus was on the phone, helping customers. That says it all ...

"The people make the product special"

What do you like best about Hostaway? After trying many alternative solutions on the market, we finally found Hostaway. While not perfect, it outperformers their rivals and offers a far more cost-effective solution. The best bit, however, is the people behind the product. Whenever we encountered a challenge or an issue, the Hostaway team worked to solve it rapidly. What impressed me most was that during the Covid-19 issue, CEO Marcus was on the phone, helping customers. That says it all ...

The people make the product

After trying many alternative solutions on the market, we finally found Hostaway. While not perfect, it outperformers their rivals and offers a far more cost-effective solution. The best bit, however, is the people behind the product. Whenever we encountered a challenge or an issue, the Hostaway team worked to solve it rapidly. What impressed me most was that during the Covid-19 issue, CEO Marcus was on the phone, helping customers. That says it all really. Would recommend.

The people make the product

After trying many alternative solutions on the market, we finally found Hostaway. While not perfect, it outperformers their rivals and offers a far more cost-effective solution. The best bit, however, is the people behind the product. Whenever we encountered a challenge or an issue, the Hostaway team worked to solve it rapidly. What impressed me most was that during the Covid-19 issue, CEO Marcus was on the phone, helping customers. That says it all really. Would recommend.

We did several demos on different PMS…

We did several demos on different PMS companies. What I learned is that everyone offers something different. Hands down, Hostaway has been the best fit for our needs and the customer service is nothing short of top-notch. Highly recommend them!!! Every software is not going to have all your needs but Hostaway has worked with me, listened, and responded to all my needed request. I'd love to see automated smart responses and few other efficiencies added to the PMS but this company is ...

Been using hostaway for almost 2 years…

Been using hostaway for almost 2 years now and they continue to be awesome. Customer service is great, everyone is helpful and friendly and available to help you out. Thank you hostaway!!!

"The best channel manager for you rentals business"

What do you like best about Hostaway? I have used another channels manager before and to compare to them this is the best! I don't have any problems with synchronisation, no overbooking, that makes my life much easier )) As well I save lot of time on messages. Because you can use automations in Hostaway. This software is easy to use, big advantage is app for your phone. And I would like to mention that this team is really working hard and they always improve this software, they listen ...