Hostaway Reviews in May 2025: User Ratings, Pros & Cons

"Best VHR/PMS Platform out there"

What do you like best about Hostaway? Enablement of convenient scalability to achieve goals you didn't before think were possible. What do you dislike about Hostaway? Some site-specific funtionality that you need to go back into other OTA's for, but I believe this is standard in the industry. What problems is Hostaway solving and how is that benefiting you? Paul and Shabeeb solve all my problems!

Great product, AMAZING support.

Hostaway's support throughout the onboarding process and the product and services they offer have been absolutely fantastic. At every point along the journey there are great support articles and a team and the platform itself is really simply to use.

Best PMS/Vacation Rental Management…

Best PMS/Vacation Rental Management product! Enables you to achieve goals that you didn't before imagine possible. Thanks to Shabeeb and Paul for onboarding me.

Hostaway has been crucial to the growth of my business

Hostaway is an asset for my business and their robust platform allows me to manage a huge segment of it. Also, their customer support is top notch and I'd definitely recommend to anyone looking for a channel manager.

Shabeeb was great help walking us…

Shabeeb was great help walking us through every step with onboarding and after.

Combination of technology and people make Hostaway the best in the market

Continues improvement in their software and the ultimate customer support make them the best in the market.

"Hostaway is worth it!"

What do you like best about Hostaway? The ability to do so many things with Hostaway from syncing calendars to guest communication, to tasks to help with scheduling. What do you dislike about Hostaway? Nothing yet. I learned the hard way that you pay per listing but that is just my mistake Recommendations to others considering Hostaway: I have been a client of Hostaway for a few months now and the customer service has been great! Lately I have been working with Shabeeb. I am happy to have ...

Hostaway is worth it!

I have been a client of Hostaway for a few months now and the customer service has been great! Lately I have been working with Shabeeb. I am happy to have this company as part of my business. I am excited to learn more and use it to help grow my business.

Uvindu has provided excellent onboarding training.

Uvindu, as always, did his best to help me set up a task reminder. We had technical issues and Shabib was asked to assist.

"Hostaway mobile app task improved the PM and cleaner communication"

What do you like best about Hostaway? One of the PM I'm working with migrated to Hostaway and the task feature improved the PM and cleaner communication. The mobile app is can be used to send pictures and attachments before and after the cleaning. What do you dislike about Hostaway? The checklist in the task is big and it can be better by having a popup kind of option. In the desktop version, they can improve the way of how they organize the takes and how they showing them in the ...