Hostaway Reviews in April 2025: User Ratings, Pros & Cons

A very robust platform!

A very robust platform! Hostaway has many features and integrations, I think our business will benefit tremendously by using Hostaway. Mohammed has been assisting me with the on-boarding process and has been extremely helpful!

I've had 2 Onboarding sessions with…

I've had 2 Onboarding sessions with Shabeeb, he did an amazing job patiently taking me through the Hostaway platform, tackled every question I had and had a pleasant experience with him.

Shakira Mohammed is awesome support agent!

Shakira Mohammed gave us such detailed information and helped us to solve issues we had for quite some time now. She was very patient and helpful, very pleasant and her knowledge is awesome! It would be great to have more agents such as Shakira!

Very reliable PMS

Fantastic Onboarding experience with Akeeshan. He knows really well about the system and a great person. Software overall is very reliable comparing to most of the competitors. Has great features.

"Exceptional Software that is easy to understand and set up."

What do you like best about Hostaway? So fast and easy to set up. The setup specialist was always available What do you dislike about Hostaway? Would love to add my company logo and more template examples What problems is Hostaway solving and how is that benefiting you? Faster response time for guests and immediate communication with staff and vendors

User friendly and smart software

My onboarding manager at Hostaway has been exceptional and provided an excellent start to utilizing this software. The Hostaway software is an exceptionally user friendly product and I would recommend to anyone managing multiple properties across multiple platforms.

Shabeeb is the best

Shabeeb is great. His personality and his communication deserve 5 Stars. He is always ready to help and answer question. My experience is excellent as I did not have to take much time to understand Hostaway, it is self explained system. Overall, nice experience and actually I am adding more listing as well.

Hostaway review

Shakeel has been a pleasure to work with while setting up our Hostaway account. The Hostaway platform has lots of futures too make life easy with managing your short term rentals

Amazing experience with shabeeb he si…

Amazing experience with shabeeb he si the best

Shabeeb !

Shabeeb was great and helped me with onboarding process. Experience was great and took time to explain me the process and answer all my questions clearly.