Hostaway Reviews in April 2025: User Ratings, Pros & Cons

Onboarding and software

Just finished the onboarding with Mohamed Wazeer. He is super knowledgeable and patient. There is a lot of information and we moved quickly but I was able to ask questions/clarifications through email later on. The product itself has been helpful in streamlining my processes and I'm looking forward to direct bookings.

Had another great on boarding call with…

Had another great on boarding call with Shabeeb

Great training skills

Great training, clear communication and amazing support.

Shakeel is a fantastic trainer

Shakeel is a fantastic trainer. Hope I'm half as good using Hostaway one day.

Shakira is VERY knowledgeable and…

Shakira is VERY knowledgeable and patient. she took her time and answered all of our questions with grace. Hopefully, we don't, but if we ever run into road blocks again in the future we can speak with her.

Great support

Date of experience: January 30, 2023

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Date of experience: January 30, 2023

Smooth Onboarding

We had an Onboarding experience with Shabeeb in 5 separate calls. He is very knowladgable, helped with all of our questions and especially mine bc I had quite a lot. He sent the records of our calls right away for our reference and kept ensuring us that support and him will be available for any of our future assistance requests. All in all, it was a smooth process and we were happy to receive satisfactory answers to all of our questions incl. a list of potential solutions for our specific ...

Great software ,offering lots of…

Great software ,offering lots of functionalities for a very modest price !

Great on boarding

Akeeshan is great to talk to and deal with. With the last 4 on-boarding calls he made sure everything was clear before moving to the next step. I do hope the tech team will be as helpful as him.