Hostaway Reviews in April 2025: User Ratings, Pros & Cons

Shakira was very knowledgeable and…

Shakira was very knowledgeable and patient. Great experience. She was to precise to the point, identified the problem, asked follow up questions and resolved the matter. Shakira is well recommended.

SHABEEB IS AN AMAZING PERSON HE HELP US A LOT.

I learnt a lot and i have to say thank you SHABEEB

Great onboarding experience with Joyce!

Joyce has been wonderful not only on our 4 (so far) onboarding calls, but has been readily available to answer questions by email or pop on a quick call when we had a booking emergency. Her attitude and willingness to help have made this process a lot easier and we look forward to our call every week.

Billy deserves a raise

Billy, He responds fast, very helpful with information and does not send me user guides if I ask a question... I tried looking it up on my own, couldn't find it so Billy always responds with a helpful answer specifically for each question and the Listing.

Many thanks, Billy!

Billy is my go-to for all Hostaway questions! Cant thank Billy enough!!

Great communication

Great communication, structured approach of all onboarding, answering all questions in full and kind manner. Thank you!

Hostaway is awesome

Hostaway is awesome. Makes listing across platforms and financial reporting incredibly easy! Customer support is great and extremely helpful as well. Highly recommend.

Shabeeb has been very informative and…

Shabeeb has been very informative and helpful in our onboarding process, he couldn't do enough and was responsive to emails we sent to him with any questions we had.

Shakira was very knowledgeable and…

Shakira was very knowledgeable and extremely helpful!

Faith was great

Faith was great. 10/10 would recommend. He was to the point and very personable.