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9.8

Spot Score

Hootsuite - Social Media Management Software

Hootsuite Reviews in April 2025: User Ratings, Pros & Cons

Streamline your social media management with Hootsuite.

3.7

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Hootsuite Reviews & Ratings

3.7

Very Good

Based on 8223 ratings & 2930 reviews

Rating Distribution

Excellent

(1471)

Very Good

(808)

Good

(219)

Poor

(83)

Terible

(349)

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Showing 51-60 out of 2930

HC

H. Clark

12/04/23

3 out of 5

Good starter hub for social media management, but not worth the price increase

This was a helpful site for starting out as a social media manager for my organization, allowing me to aggregate all our accounts in one place and schedule all posts at one time. The automatic link shortener, Owly, was also a bonus. However, it was sometimes difficult to edit posts, some features were unavailable on Hootsuite that were accessible through the original platform (like Facebook Stories) and the recent news of a nearly doubling price increase has made my company decide that the ...

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NV

Nikita V

12/01/23

3.5 out of 5

"Sold Crossplatform Messager and Ticket Solution"

What do you like best about Hootsuite? It is easy to use and navigate with introductory messages and to onboard new team members There are many languages already "integrated". What do you dislike about Hootsuite? We did not find some functions utilizing our needs. Members are limited and costly and due to this country/language clustering is limited (important for operating in EU). Not all platforms are supported. Post scheduling is still not fully possible for instagram. What problems is ...

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AU

Anonymous User

11/30/23

4.5 out of 5

"Hazzle Free Using"

What do you like best about Hootsuite? I use Hootsuite on daily basis to schedule my posts on social media, it has a feature of scheduling the posts with calendars and time, it helps me scheduling the posts for various time zones where I dont need to worry about sitting in front of the system to sit and post manually. What do you dislike about Hootsuite? Analytics reports is not realtime, when compared manually with the social media analytics. What problems is Hootsuite solving and how is ...

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GC

Gwenne Chen

11/29/23

2 out of 5

Manipulative tactics + fraud charges

Wow. I should've checked their Trustpilot reviews before signing up for their trial. They advertised a 60 day trial and so I signed up for it, providing my credit card details in good faith, noting down the day the trial ends. (The tool is so-so, I used it a few times and it was mainly good for scheduling social media posts in advance - but tagging capabilities were very limited so I stopped using after just 2 weeks.) I cancelled the subscription a day before the trial ended. But the ...

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FA

Fatih A

11/23/23

4 out of 5

"Hootsuite a good social management tool"

What do you like best about Hootsuite? I have been using Hootsuite since 2017 and found it to be a good tool for managing social media profiles. I have used it at a regular pace for quite some time. It was an amazing tool for scheduling posts on a daily basis or as per your content calendar. However, the implementation and integration are not that easy. it requires some time before you can get yourself acquainted with that. What do you dislike about Hootsuite? Things I don't like about ...

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AU

Anonymous User

11/20/23

4.5 out of 5

"Streamline social media posting!"

What do you like best about Hootsuite? Streamline, fast and view it all in one go What do you dislike about Hootsuite? The learning curve is high, and the limited customer service. What problems is Hootsuite solving and how is that benefiting you? Spreading awareness and populating our social media channels

AU

Anonymous User

11/17/23

4.5 out of 5

"Expensive but packed with features"

What do you like best about Hootsuite? The thing that sets Hootsuite apart is it social media inbox. I get alerts for all channels instantly for all communications: Instagram, stories facebook, linkedin, youtube, comments, tags. This makes it so easy to manage all my accounts! The scheduling tool is also great because it gives me a preview for each social network including how the images will be displayed. I have tried other tools and they are lacking when it comes to messaging and ...

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MK

Marr-Tech Kitchens Ltd

11/16/23

1 out of 5

The rate for our company went up 241.38% from when we first started using Hootsuite 4 years ago. Also NO REFUNDS once they have your money.

The rate for our company went up 241.38% from when we first started using Hootsuite 4 year ago! In response to the price increase we finally had to cancel our subscription. I understand increasing our rate each year by a little bit, but this is too much of an increase. Also make sure you 100% want to get Hootsuite as a service, it is almost impossible to get a REFUND once they have your money. The only way to talk to them is through CHAT, you can't call this company at xxx-xxx-xxxx ...

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KE

Kelli E

11/15/23

5 out of 5

"Best Social Media Management App!"

What do you like best about Hootsuite? I like Hootsuite because it's so easy to use. I handle all of the marketing and social media, so ease is much needed to save time in my day-to-day routine. It's nice because I can connect all of our social media accounts and access them all from the same place. Best of all, it makes tracking analytics and data very easy and I'm able to export my reports. What do you dislike about Hootsuite? I really don't have anything I disklike about Hootsuite except ...

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AT

April T

11/10/23

5 out of 5

"A program that makes your life easier"

What do you like best about Hootsuite? HootSuite makes making posts on multiple social media platforms at once a breeze. You can also customize the post for each platform and schedule the unique posts all at one time. The calendar also keeps track of future scheduled posts and drafts. It has tremendously helped our social media management and we wish we would have been using it sooner. I definitely recommend utilizing the free trial and trying it out. What do you dislike about ...

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