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9.8

Spot Score

Hootsuite - Social Media Management Software

Hootsuite Reviews in April 2025: User Ratings, Pros & Cons

Streamline your social media management with Hootsuite.

3.7

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Hootsuite Reviews & Ratings

3.7

Very Good

Based on 8223 ratings & 2930 reviews

Rating Distribution

Excellent

(1471)

Very Good

(808)

Good

(219)

Poor

(83)

Terible

(349)

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Showing 41-50 out of 2930

KL

Katy L

12/14/23

5 out of 5

"Simple and friendly navigation, great support from the company when need help."

What do you like best about Hootsuite? the friendly usage. Simple report information What do you dislike about Hootsuite? I would like to have more options of images to use. More variety. What problems is Hootsuite solving and how is that benefiting you? gives the chance to manage in a better way the marketing and posts of the brands as well gives the opportunity to review and manage information.

AS

Ashalea S

12/14/23

5 out of 5

"I've had a great experience with our account team."

What do you like best about Hootsuite? Being able to schedule and manage posts and report on the analytics easily. What do you dislike about Hootsuite? Nothing much. There are just a few things you can do on the native channels that can't be done with HS. What problems is Hootsuite solving and how is that benefiting you? It is helping us to manage scheduling and easily report back to clients.

AU

Anonymous User

12/14/23

5 out of 5

"Great Product, client support has been outstanding"

What do you like best about Hootsuite? They stay ahead of issues that are caused by Social Media companies, they provide strategy, usage guidance, excellent training, and are constantly looking for ways to improve the product and service, and are on the bleeding edge of innovation in this space. Customer support has been great. What do you dislike about Hootsuite? Everything has been great, keep up the great work What problems is Hootsuite solving and how is that benefiting you? We get a ...

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CD

Christian Dimov

12/14/23

5 out of 5

Still the best one on the market

Still the best one on the market. However, plans are slightly expensive, but if you want quality, you pay for it...

AU

Anonymous User

12/14/23

4.5 out of 5

"Good tool, powerful insights and great customer support."

What do you like best about Hootsuite? Robust features, very user friendly and great support team. What do you dislike about Hootsuite? Some of the performane metrics aren't being pulled in and I don't want to clear my cache or cookies because I would have to log back into all the tools and platforms I use. So ideally, this wouldn't happen or require me to clear cache and cookies for the data to display properly. What problems is Hootsuite solving and how is that benefiting you? Organic ...

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BR

Bailey R

12/14/23

4 out of 5

"Always reliable, makes social media management a breeze!"

What do you like best about Hootsuite? It allows me to schedule my content out weeks in advance. It gives me detailed reports on my posts' performances and tie things to campaigns. it makes getting metrics easier. What do you dislike about Hootsuite? I'm sad that Grammarly is leaving hootsuite. I wish we could do personal mentions. I also wish we could upload other types of media beyond photo and video - poll quesitons, pdfs, etc. What problems is Hootsuite solving and how is that ...

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LC

Laura C

12/14/23

4 out of 5

"Good platform and good service"

What do you like best about Hootsuite? It is an easy platform to use. I am in it every day reviewing posts my team submits. We are a B2B software company so we don't utlize every feature but they have them all. Our accout manager is very accessable and I have put in a few tickets to their support team with quick turnaround. What do you dislike about Hootsuite? The only limitations are based on the social media platforms and what they allow 3rd parties to do. What problems is Hootsuite ...

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CC

Craig Crane

12/08/23

1 out of 5

Charged twice within a month on the…

Charged twice within a month on the same account number. £561.60 in November, then Just a few days later £1,281.60. Of course, no support at the weekend.... Thats neary 2K for a service that cost just shy of £300 in 2020. Beyond dissapointed. I’ll post an update, dependent on the outcome. But as of now, this review stands.

JP

Justine P

12/06/23

4 out of 5

"Good tool for scheduling"

What do you like best about Hootsuite? Can collaborate with large teams and multiple posters, almost functions as an editorial calendar of posts viewable by all, can schedule out as far in the future as you like which is most convenient. What do you dislike about Hootsuite? Would like to update interface for maximum convenience. Seeing posts in pop up window previews. What problems is Hootsuite solving and how is that benefiting you? Scheduling all social media in one place with multiple ...

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JA

Jose A

12/06/23

4 out of 5

"More of a Decade of Value for Seamless Social Media Management!"

What do you like best about Hootsuite? Since 2009, when I first started to use it, Hootsuite has provided me with a great deal of value in addition to a great deal of ease. My primary use case was keeping tabs on discussions and hashtags on Twitter. There has been no noticeable improvement to Hootsuite's user interface (UI) since its release. With the opportunity to generate and distribute individualized reports, the information you get is quite thorough. We provide competitive prices. ...

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