Hootsuite Reviews in April 2025: User Ratings, Pros & Cons

"Easy and well rounded social media management"

What do you like best about Hootsuite? It's quick to integrate and get set up. Their support is excellent, and they're proactive when something isn't working. The reporting tools make gathering informative feedback and conversations about your brand easy. I like how the social feeds can be customized into different tabs to track keywords and specific topics you're concentrating on. What do you dislike about Hootsuite? It's one of the pricer options out there. The platform can slow down ...

"Using Hootsuite for centralised social media management"

What do you like best about Hootsuite? I like how Hootsuite makes managing my social media profiles a breeze. It has great support for many different platforms, and you can even schedule posts so that content is automatically published at the optimal time. The ability to generate analytics reports on every aspect of the platform is also really handy! Another nice perk is that there's no huge upfront cost to joining - with reasonable paid add-ons and free account options, it's easy to find ...

"Ease in sharing curated content"

What do you like best about Hootsuite? User friendly Content creation features Training support Client Services What do you dislike about Hootsuite? I tend to get logged out often My access to social accounts tends to need to be reactivated often What problems is Hootsuite solving and how is that benefiting you? Social activation across the practice

"Hootsuite is great, Amplify falls short"

What do you like best about Hootsuite? Easy to use social media publishing and planning tool, helpful integrations like Grammarly & Canva. What do you dislike about Hootsuite? Their Amplify advocacy tool falls short in some areas. Things like not being able to customize link previews for multiple platforms simultaneously. Also, the inability to share posts from company pages to encourage employees to re-share. I would like for there to be an option to email employees about new posts without ...

"Positive Experience with Hootsuite"

What do you like best about Hootsuite? The Hootsuite planner is a great resource for scheduling posts for social media accounts. The recommended times of day to post and the built-in Grammarly functionality are very helpful. What do you dislike about Hootsuite? The platform has certain limitations that only have work arounds outside of the application. For instance, you can't post IG reels with trending sounds directly on IG and select the placement of the cover photo you want to use in the ...

"Content marketer's best tool"

What do you like best about Hootsuite? Easy to navigate and user-friendly. The streams make monitoring my company's platforms so much more efficient. Its so great being able to see everything at a glance. What do you dislike about Hootsuite? I know this isn't a Hootsuite issue, but the main platform I use as a content marketer is LinkedIn, and it's a shame I can't use Hootsuite to post more or monitor more in LinkedIn. My company tags a lot of people in our LinkedIn posts so we are not able ...

"Great experience for the last 2+ years"

What do you like best about Hootsuite? Hootsuite makes it very easy to schedule posts across multiple channels. I love the overall calendar view so I can make sure all our colleagues' posts are properly scheduled. I also love the inbox as it makes it easier to answer messages instead of going onto the channels directly. What do you dislike about Hootsuite? The only things I dislike are the errors that occur when the sites update. There were a few periods of time where we were unable to ...

"Hootsuite Enterprise user for over 7 years"

What do you like best about Hootsuite? Working for an media organization with many social channels early on, Hootsuite allowed us to pull everything together, collaborate with each other and develop an overall social media strategy. What do you dislike about Hootsuite? New features like Impact and Analytics can often be too complicated to use. And we've always had issues with posting some types of content or tagging because of 3rd party restrictions. What problems is Hootsuite solving and ...

"Good but could get better"

What do you like best about Hootsuite? The analytics, workflow (validation functions) and content planner. What do you dislike about Hootsuite? The lack of data for certain platforms. Not quite sure if Hootsuite Impact is worth it. What problems is Hootsuite solving and how is that benefiting you? Centralizing all social media analytics in the same place, thus saving time.

Incredibly inept at giving support

Incredibly inept at giving support. I have been using Hootsuite for at least 5 years now with free plan, because i have never needed a bigger package. Now they have decided that the free package can no longer be an option. I can understand the choice, for marketing or whatever but my experience has been very bad: I have found my account unusable as it is only possible to use it with a paid account with no possibility to view all my scheduled posts or drafts!!! The absurdity is that they did ...