Hiver

"Great tool for managing a team"

What do you like best about Hiver? The ability to email clients from a single address so we all have access to all client communications What do you dislike about Hiver? Some commands aren't entirely intuitive to me What problems is Hiver solving and how is that benefiting you? I work for an accounting firm, and we use Hiver to create a shared inbox so we can collaborate on clients seamlessly.

"A must-have for shared inboxes!"

What do you like best about Hiver? If you need a ticketing system, but you cannot get rid of GMail, that's the best thing to add to shared mailboxes. It's also super easy to implement and use, as it's nicely integrated with GMail layout. I also appreciate the quick support from Hiver team in case we have any questions / feature requests / problems. What do you dislike about Hiver? Built-in analytics is very simple for now, so you'll probably have to prepare your own based on the "csv ...

"I love this for work and forwarding emails and assignments"

What do you like best about Hiver? I like that you can assign and leave notes What do you dislike about Hiver? I haven't had anything I really dislike. What problems is Hiver solving and how is that benefiting you? It makes it easy to assign projects to staff and even our 3rd party bookkeeper

"Hiver is a MUST!"

What do you like best about Hiver? Hiver gives you the ability to work on multiple emails at the same time. This helps you to be more productive. What do you dislike about Hiver? For me, it is just that when we have deactivated the user and unknowingly it was the over of the inbox. Though, the support resolve this immediately. What problems is Hiver solving and how is that benefiting you? It is the management of multiple inbox. As an administrator of all gmail accounts, I have to access ...

"Great for program emails"

What do you like best about Hiver? We have multiple emails set up for our organizations programs. It's wonderful that we can assign the email to a unique person within the department. I also love that it keeps all my shared in one place so I can see what's assigned to me. What do you dislike about Hiver? I don't get the alerts on my phone like I do with my regular Gmail account. I probably could research the setting to fix that. Otherwise everything is great with the program. What problems ...

"Very good application and ease to use"

What do you like best about Hiver? Very Good app, easy tagging, good assignment management and analytics also very Good. What do you dislike about Hiver? Automated assigning mail having some bug What problems is Hiver solving and how is that benefiting you? Its help to make the email management easy, Shared inbox and a very good for helpdesk

"Good and reliable"

What do you like best about Hiver? Super easy to install and helpful to use, No need for more than a 10 min training to learn it What do you dislike about Hiver? I don't like it needs to load as an add on What problems is Hiver solving and how is that benefiting you? Email distribution is easy

"Works very well for our theater"

What do you like best about Hiver? Hiver has been beneficial and a great asset to our all-volunteer 180-seat theater in the round in Annapolis, MD! Specifically, we use it for the box office team. We rotate days throughout any given week on who is monitoring emails. So, if I am not finished with a guest's request, I can tag the person for the next day and reassign to them with a note. Also, when an email comes in for comp tickets for reviewers, I can easily assign them to the volunteer that ...

"Great, easy product"

What do you like best about Hiver? It's so easy to use! Very straightforward, can share email templates with my entire team. What do you dislike about Hiver? I wish we can add document attachments to each template. What problems is Hiver solving and how is that benefiting you? Being able to share a standard email template across the team to use, rather than typing a new one each time.

"Hiver helps us share our emails and stay organized"

What do you like best about Hiver? There are many projects that our team works on that requires us to share documents and emails. Hiver allows us to create Shared labels and subfolders that we can each file our emails into and then refer back to. The shared label feature keeps us organized, and we can quickly find related emails on the project, whether we sent them or received them directly. We also regularly use the shared template email function. This saves us significant time when ...