8.4
Spot Score
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AU
Anonymous User
06/14/23
"Great email filing system for managing multiple projects across a team of employees."
What do you like best about Hiver? Reasonably seamless add on to gmail without affecting the user experience. What do you dislike about Hiver? The labels sometimes do not show up in the search bar without typing the majority of the project name. What problems is Hiver solving and how is that benefiting you? We are managing numerous projects and sharing information across a wide team, whilst retaining access control to company-sensitive labels if required.
HD
Hailey D
06/14/23
"Very helpful for our business"
What do you like best about Hiver? It is easy to use! I don't have to leave my email to use it! It doesn't look weird on my email. It fits in and is not an eyesore. I haven't seen to many competitors. What do you dislike about Hiver? Sometimes it doesn't load properly. It works well just sometimes it has a problem loading up, and I have to sign in or reload my email. I would love for it to never log me out! What problems is Hiver solving and how is that benefiting you? It is solving where ...
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CS
Claudia S
06/14/23
"Our team is dependent on Hiver."
What do you like best about Hiver? - Very intuitive - Cointionuously developing What do you dislike about Hiver? - Notification area need improvment or maybe a separate area What problems is Hiver solving and how is that benefiting you? Different departement members need to have acces to the same email and Hiver is the solution.
AU
Anonymous User
06/14/23
"Top Notch Company"
What do you like best about Hiver? Keeps me organised in a way I won't forget things. What do you dislike about Hiver? There isn't anything that I don't like; it all good. What problems is Hiver solving and how is that benefiting you? It helps with the response time of email distribution.
ET
Eric T
06/14/23
"Hiver is essential to our team"
What do you like best about Hiver? It makes inbox management a breeze. Our team has a few shared inboxes and the need to collaborate is great. Hiver makes this easy, and we have found it indispensable even in less busy seasons. What do you dislike about Hiver? There have been very occasional technical issues, but nothing major, and the tech support is always prompt to respond. This is really minor compared to the overall functionality. What problems is Hiver solving and how is that ...
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AU
Anonymous User
06/14/23
"Time saver!"
What do you like best about Hiver? I appreciate Hiver's communication regarding updates and work times. The most helpful features are the shared templates, the place to message colleagues about emails, and the shared templates. It's also very helpful to have access to work inboxes so we can step in if someone in on vacation or away from work. What do you dislike about Hiver? Sometimes Hiver doesn't load on my task bar. It's happened only once or twice, and the support team gave me a ...
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FO
Frank O
06/14/23
"Hiver is changing the way we provide administrative support to our users"
What do you like best about Hiver? The fact that Hiver is fully integrated with GMail. Our Hiver users only have a single interface to use to provide support. There's no need to open "another application" or another browser window to start providing support. Additionally, the speed at which Hiver integrates new possibilities, functions, and options is impressive. And most of all, Hiver's support team(s) (including experts), customer-facing functions (sales, success manager, ...) and ...
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AU
Anonymous User
06/14/23
"Love Hiver!!!"
What do you like best about Hiver? - Great Analytics - Great Support - Fast & Smooth Notifications What do you dislike about Hiver? - Wish it could work with Safari - Chrome using too many resources - Wish The App would load smoother What problems is Hiver solving and how is that benefiting you? It allows us to collaborate as a team and allows us to respond to customers a lot quicker using the shared templates and AI features!
JD
Justine D
06/14/23
"Very helpful"
What do you like best about Hiver? The option to be able to put notes is really helpful What do you dislike about Hiver? Automatic closing of emails is a lil incovenient What problems is Hiver solving and how is that benefiting you? Email management is one thing. When you're working in a team, its a must to see who was the last touch of the email, and Hiver gives that option.
ZV
Zuzana V
06/14/23
"Helps to organise / share emails / jobs inside the company"
What do you like best about Hiver? The automatisation possibilities of signing in emails to a person. F.e. all invoices goes directly to book-keeping etec. What do you dislike about Hiver? Although no open tasks, still showing in overview there is a open task under my name. What problems is Hiver solving and how is that benefiting you? Request from our client can be directly added to a responsible person / Accounting mails go directly to accounting. Our work flow is faster and easier.